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FACTORS AFFECTING PERSONAL CUSTOMERS’ TRUST IN TRADITIONAL BANKING: CASE OF THE BALTICS
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References

  • 2013Business Research Methods2,947 cited
  • 2009The differing and mediating roles of trust and relationship commitment in service relationship maintenance and development470 cited
  • 2012Creating customer loyalty through service customization423 cited
  • 2010Online banking adoption: an empirical analysis358 cited
  • 2014Factors affecting adoption of online banking: A meta-analytic structural equation modeling study325 cited
  • 2013Islamic banks280 cited
  • 2016Using T-O-E theoretical framework to study the adoption of ERP solution272 cited
  • 2016Assessing the determinants of internet banking adoption intentions: A social cognitive theory perspective235 cited
  • 2016A weight and a meta-analysis on mobile banking acceptance research177 cited
  • 2016Factors affecting the adoption of online banking in Poland156 cited
  • 2011The antecedents of online financial service adoption: the impact of physical banking services on Internet banking acceptance148 cited
  • 2014The Relationship between Reputation, Customer Satisfaction, Trust, and Loyalty125 cited
  • 2015Business Research Methods: An Applied Orientation119 cited
  • 2016Impediments to mobile shopping continued usage intention: A trust-risk-relationship110 cited
  • 2010

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Determinants of customer loyalty in the banking sector: The case of Pakistan
101 cited
  • 2015Assessing high school students' attitudes toward chemistry with a shortened semantic differential68 cited
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