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Assessment of use and quality of library services, accessibility and facilities by students at Cape Peninsula University of Technology

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References

2010Service quality and customer satisfaction in academic libraries92 cited
2007University Undergraduate Students' Information Seeking Behaviour: Implications for Quality in Higher Education in Africa.71 cited
1996Methods for measuring service quality in University Libraries in New Zealand62 cited
2007What Students Do When They Study in the Library: Using Ethnographic Methods to Observe Student Behavior45 cited
2013Seeing Through the Eyes of Students: Participant Observation in an Academic Library34 cited
2011Students research the library: Using student-led ethnographic research to examine the changing role of campus libraries17 cited
2013An assessment of user satisfaction on library services: a case study of undergraduate Biology students at the University of Jaffna12 cited

Cited by

2023Tell Us What You Really Think: Implementing a Mixed-methods Approach to Library User Assessment3 cited
2024Users' Expectations and Experience in First Grade College Libraries: A Study1 cited

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