Evaluative language for rapport building in virtual collaboration: an analysis of appraisal in computer-mediated interaction

Margarita Vinagre · Avelino Corral Esteban

30 citations0/0 files storedLanguage and Intercultural Communication

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Discourse Analysis in Language Studies Language, Discourse, Communication Strategies Linguistics and Language Analysis

Abstract

The main objective of this study is to explore how students who participate in virtual intercultural exchanges use evaluative language to build rapport and encourage collaboration. Data were gathered from 211 email messages sent by 40 Spanish and American university students and were tagged following Martin and White’s Appraisal model. Quantitative and qualitative analyses of the lexico-grammatical tokens revealed that the participants used mostly Affect tokens in their interaction. This suggests that the students preferred expressing their own feelings and emotions rather than judging their partners’ behaviour or evaluating phenomena as a strategy to construct a positive and appealing personal identity.

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References

1999Communities of practice learning, meaning, and identity 1998Communities of Practice 2005The Language of Evaluation 2021Teaching and Assessing Intercultural Communicative Competence 1994Restructuring the Classroom: Conditions for Productive Small Groups 2012Understanding English as a Lingua Franca 2004The Ecology and Semiotics of Language Learning 2000Beyond Exchange: APPRAISAL Systems in English

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2021Research into practice: Virtual exchange in language teaching and learning 2021Virtual exchanges in an inquiry-based learning environment: Effects on intra-cultural awareness and intercultural communicative competence 2023A review of collaboration through intercultural competencies in higher Education 2022Dealing with Moments of Crisis Interculturally in Educational Virtual Exchanges: A Sino–Finnish Case Study

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