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Shuttle bus services quality assessment Tangerang Selatan toward smart city
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Shuttle bus services quality assessment Tangerang Selatan toward smart city (2017)Shuttle bus services quality assessment T…Modeling the Effects of Shuttle Service on Transportation System Performance and Quality of Visitor Experience in Rocky Mountain National Park (2011)Modeling the Effects of Shutt…Understanding attitudes towards public transport and private car: A qualitative study (2007)Understanding attitudes towar…Repurchase loyalty: The role of involvement and satisfaction (2007)Repurchase loyalty: The role …A conceptual analysis of the impact of travel demand management on private car use (2002)A conceptual analysis of the …The Service quality handbook (1994)The Service quality handbookAnalysis of public transport users’ satisfaction using importance performance analysis (IPA) methods: Trans Padang case study (2024)Analysis of public transport …The theory of planned behavior (1991)Basics of qualitative research : techniques and procedures for developing grounded theory (1998)Travel and Subjective Well-Being: A Focus on Findings, Methods and Future Research Needs (2013)The happy commuter: A comparison of commuter satisfaction across modes (2014)The Discovery of Grounded Theory (2017)Understanding autonomous vehicles: A systematic literature review on capability, impact, planning and policy (2019)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Alternative Ways of Assessing Model Fit (1992)Behavioral intentions of public transit passengers—The roles of service quality, perceived value, satisfaction and involvement (2010)How to transform consumers into fans of your brand (2012)The Impact of Memorable Tourism Experiences on Loyalty Behaviors: The Mediating Effects of Destination Image and Satisfaction (2017)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Understanding Attitudes and Predicting Social Behavior (1980)Travel Demand Management Targeting Reduced Private Car Use: Effectiveness, Public Acceptability and Political Feasibility (2007)Behaviour theory and soft transport policy measures (2010)An Overview of Shared Mobility (2018)Urban travel demand modeling: From individual choices to general equilibrium (1998)The ecological implications of visitor transportation in parks and protected areas: Examples from research in US National Parks (2015)Visitor attraction management: A critical review of research 2009–2014 (2016)Social carrying capacity and emotion dynamics in urban national parks during the COVID-19 pandemic (2021)A STUDY ON THE INTRODUCTION OF BUS RAPID TRANSIT SYSTEM IN ASIAN DEVELOPING CITIES (2006)Public transit user satisfaction: Variability and policy implications (2008)Road-based public transportation in urban areas of Indonesia: What policies do users expect to improve the service quality? (2016)Contact employees: Relationships among workplace fairness, job satisfaction and prosocial service behaviors (1997)Customer voluntary performance: Customers as partners in service delivery (1997)The Critical Incident Technique in Service Research (2004)
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References

  • 2007Understanding attitudes towards public transport and private car: A qualitative study1,278 cited
  • 2007Repurchase loyalty: The role of involvement and satisfaction352 cited
  • 2002A conceptual analysis of the impact of travel demand management on private car use267 cited
  • 1994The Service quality handbook138 cited
  • 2011Modeling the Effects of Shuttle Service on Transportation System Performance and Quality of Visitor Experience in Rocky Mountain National Park35 cited

Cited by

  • 2024Analysis of public transport users’ satisfaction using importance performance analysis (IPA) methods: Trans Padang case study2 cited

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