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The impact of the package opening process on product returns
16 references·3 citing·45 second hop
The impact of the package opening process on product returns (2017)The impact of the package opening process…Exciting red and competent blue: the importance of color in marketing (2011)Exciting red and competent bl…Blue or Red? Exploring the Effect of Color on Cognitive Task Performances (2009)Blue or Red? Exploring the Ef…Measuring personality in one minute or less: A 10-item short version of the Big Five Inventory in English and German (2006)Measuring personality in one …The One Number You Need to Grow (2004)The One Number You Need to Gr…Predicting Intention to Adopt Interorganizational Linkages: An Institutional Perspective1 (2003)Predicting Intention to Adopt…Measuring the Hedonic and Utilitarian Dimensions of Consumer Attitude (2003)Measuring the Hedonic and Uti…Common method biases in behavioral research: A critical review of the literature and recommended remedies. 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References

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  • 1988On the Evaluation of Structural Equation Models26,139 cited
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  • 2002The Effect of Customers' Emotional Responses to Service Failures on Their Recovery Effort Evaluations and Satisfaction Judgments865 cited

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2009
Blue or Red? Exploring the Effect of Color on Cognitive Task Performances
762 cited
  • 2011Exciting red and competent blue: the importance of color in marketing735 cited
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    • 2022Restoring the buyer–seller relationship through online return shipping: The role of return shipping method and return shipping fee26 cited
    • 2022“What I’ve received doesn’t match what I saw online”: Effects of purchase-risk notices on reducing online returns14 cited
    • 2020Do bad experiences loom larger than good ones? The role of prior purchase experiences on the effectiveness of IS certifications8 cited