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An Empirical Study on Customer Preference towards Payment Banks over Universal Banks in Delhi NCR
16 references·2 citing·43 second hop
An Empirical Study on Customer Preference towards Payment Banks over Universal Banks in Delhi NCR (2017)An Empirical Study on Customer Preference…The moderating effect of gender in the adoption of mobile banking (2010)The moderating effect of gend…The effect of the Internet on service trade (2010)The effect of the Internet on…Factors influencing the adoption of internet banking: An integration of TAM and TPB with perceived risk and perceived benefit (2008)Factors influencing the adopt…An investigation into the acceptance of online banking in Saudi Arabia (2008)An investigation into the acc…Age differences in mobile service perceptions: comparison of Generation Y and baby boomers (2008)Age differences in mobile ser…The role of security, privacy, usability and reputation in the development of online banking (2007)The role of security, privacy…Customer acceptance of internet banking in Estonia (2005)Customer acceptance of intern…The impact of cognitive absorption on perceived usefulness and perceived ease of use in on-line learning: an extension of the technology acceptance model (2004)The impact of cognitive absor…Internet-based e-banking and consumer attitudes: an empirical study (2002)Internet-based e-banking and …Consumer attitude and the usage and adoption of home‐based banking in the United Kingdom (2002)Consumer attitude and the usa…The key determinants of Internet banking service quality: a content analysis (2001)The key determinants of Inter…The impact of interface usability on trust in Web retailers (2001)The impact of interface usabi…The determinants of perceived service quality and its relationship with satisfaction (2000)The determinants of perceived…Adoption of Internet banking by Australian consumers: an empirical investigation (1999)Adoption of Internet banking …The Influence of Familial and Peer-Based Reference Groups on Consumer Decisions (1992)The Influence of Familial and…Competitors' responses to easily imitated new products—exploring commercial banking product introductions (1985)Competitors' responses to eas…Katılım Bankacılığı Sektörünün Finansal Performansında Dijitalleşmenin Rolü (2023)Katılım Bankacılığı Sektörünü…The social representation of fintech from the perspective of traditional financial sector professionals: evidence from Brazil (2022)The social representation of …A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Measuring Service Quality: A Reexamination and Extension (1992)Measuring customer perceived online service quality (2004)An analysis of the e‐service literature: towards a research agenda (2006)Does e-learning service quality influence e-learning student satisfaction and loyalty? 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References

  • 2008Factors influencing the adoption of internet banking: An integration of TAM and TPB with perceived risk and perceived benefit2,037 cited
  • 1999Adoption of Internet banking by Australian consumers: an empirical investigation1,140 cited
  • 2004The impact of cognitive absorption on perceived usefulness and perceived ease of use in on-line learning: an extension of the technology acceptance model1,041 cited
  • 2002Internet-based e-banking and consumer attitudes: an empirical study1,035 cited
  • 1992The Influence of Familial and Peer-Based Reference Groups on Consumer Decisions919 cited
  • 2000The determinants of perceived service quality and its relationship with satisfaction783 cited
  • 2010The moderating effect of gender in the adoption of mobile banking667 cited
  • 2008An investigation into the acceptance of online banking in Saudi Arabia638 cited
  • 2001The key determinants of Internet banking service quality: a content analysis613 cited
  • 2002Consumer attitude and the usage and adoption of home‐based banking in the United Kingdom546 cited
  • 2005Customer acceptance of internet banking in Estonia404 cited
  • 2007The role of security, privacy, usability and reputation in the development of online banking395 cited
  • 2001The impact of interface usability on trust in Web retailers395 cited
  • 2008Age differences in mobile service perceptions: comparison of Generation Y and baby boomers

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316 cited
  • 2010The effect of the Internet on service trade278 cited
  • 1985Competitors' responses to easily imitated new products—exploring commercial banking product introductions246 cited
  • Cited by

    • 2023Katılım Bankacılığı Sektörünün Finansal Performansında Dijitalleşmenin Rolü13 cited
    • 2022The social representation of fintech from the perspective of traditional financial sector professionals: evidence from Brazil10 cited