Help chain in companies undergoing a lean implementation

Guilherme Luz Tortorella · Diego Castro Fettermann

29 citations0/0 files storedInternational Journal of Lean Six Sigma

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Quality and Supply Management Management and Optimization Techniques Digital Transformation in Industry

Abstract

Purpose The purpose of this paper is to propose an instrument for assessing the relationships between the critical success factors (CSFs) that promote help chain, providing means to enhance overall equipment effectiveness (OEE) and quality performance in companies undergoing a lean implementation. Design/methodology/approach The aforementioned relationships were determined and validated through a survey carried out with 50 Brazilian manufacturers. The authors, thus, provide an empirically validated instrument for assessing help chain CSFs and their impact on key operational performance indicators with no parallel in the existing literature. Quality (incidence of scrap and rework in manufacturing processes) and OEE (overall equipment effectiveness measured in percentage) were chosen as performance indicators because of their recognized relevance in previous research related to help chain approach. Findings The results of this paper show that the size of the company and CSFs have a significant relationship with quality. However, for OEE, time of lean implementation seems to be significantly important to predict its performance. Originality/value Identifying relevant relationships between CSFs and performance indicators may contribute to specify the context in which problems are expected to occur. With that knowledge, manufacturers will be able to emphasize the development of such factors that tend to improve their operational performance. Therefore, possible correlations are investigated to obtain a clearer comprehension around the subject and enable a better understating over the boundary conditions that surround the problem.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 29 citations exist upstream.

References

2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.1977Estimating Nonresponse Bias in Mail Surveys 2002Lean manufacturing: context, practice bundles, and performance 2000A Cross-Cultural Study on Escalation of Commitment Behavior in Software Projects1 1999Decoding the DNA of the Toyota Production System 1977Toyota production system and Kanban system Materialization of just-in-time and respect-for-human system 2004Management Research Based on the Paradigm of the Design Sciences: The Quest for Field‐Tested and Grounded Technological Rules 2005Learning and Performance in Multidisciplinary Teams: The Importance of Collective Team Identification

Cited by

2020Lean production myths: an exploratory study 2020CSFs for Six Sigma implementation: a systematic literature review 2022Lean manufacturing and human resources: a systematic literature review on future research suggestions 2023Soft lean practices and organizational resilience in the service sector 2021Country-related future research agenda of Lean Manufacturing–A systematic literature review

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

Imported from OpenAlex (CC0) — nothing here is generated.