The Mediating Role of Organizational Identification in the Relationship between Quality of Work Life and Organizational Agility: A Study on Menoufia University Hospitals

Abstract

The overall objective of the study is to identify the role of Organizational Identification (OI) as a mediating variable in interpreting the impact of Quality of Work Life (QWL) on Organizational Agility (OA). The research community is composed of all employees at Menoufia University hospitals (University Hospitals, National Liver Institute and Students Hospitals) in Egypt. Due to the time and cost constraints, the researcher adopted the sampling method to collect the necessary data for the study. The appropriate statistical methods were used to analyze the data and test the hypotheses.The research discovered a number of results, the most important of which is the existence of (1) that there is a positive effect between QWL and OI, (2) the existence of a positive impact between the dimensions of QWL and OA, (3) there is a positive effect between the dimensions of OI OA, (4) there is a positive effect of OI as a mediating variable in explaining the effect of QWL on OA at Menoufia University hospitals; that is, OI plays the mediating role in the relationship between QWL and OA. There is an impact on QWL on OA through OI at Menoufia University Hospitals.The study referred to a number of recommendations, the most important of which are: (1) re-studying and structuring of the system of wages in the hospital in a way that allows them to get the appropriate returns for their efforts, (2) providing a safe and healthy working environment at the University hospital, (3) improving QWL in terms of providing promotional opportunities, objectively, in accordance with specific standards and controls, (4) activating the training programs so that they are not limited to specific categories, (5) involving the employees in the decision making process, in view of the nature and sensitivity of the hospital work, which relates to the lives of citizens and requires a large amount of freedom to make decisions.

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