Evaluation of knowledge management system using technology acceptance model

Jarot Sembodo Suroso · Astari Retnowardhani · Abraham Fernando

12 citations0/0 files storedProceeding of the Electrical Engineering Computer Science and Informatics

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Technology Adoption and User Behaviour Knowledge Management and Sharing E-Learning and Knowledge Management

Abstract

This study was motivated to assess the Knowledge Management System (KMS) using Technology Acceptance Model (TAM). TAM is the best concept to be taken as model on explaining user attitude of new technology. TAM model used in the study because it has been widely adopted among IT researchers and appears to be growing rapidly, has the reliability and construct validity were established, and realized that the model has not been applied to the acceptance KMS. The data population in this study is the employees in PT. XYZ who have work-related to development and maintenance process. The data analysis was done using Partial Least Squares (PLS). The analysis was proof to be statistically significant: a) perceived ease of use and perceived usefulness, b) perceived ease of use and attitude, c) perceived usefulness and attitude, d) perceived usefulness and behavioral intention to use, e) behavioral intention to use and actual use.

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1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology 1998Working knowledge: how organizations manage what they know 2007information technology for management 2002The Knowledge Management Toolkit: Orchestrating It, Strategy, and Knowledge Platforms 2000A Framework for Characterizing Knowledge Management Methods, Practices, and Technologies 2002A case study on the implementation of a knowledge management strategy oriented to innovation 2011Metode Riset Bisnis 2005Assessing Knowledge Management System User Acceptance with the Technology Acceptance Model

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2020Towards an improved acceptability assessment model of innovative solutions in the design phase

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