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Antecedents of Hypermarket Service Quality in the United Arab Emirates
16 references·2 citing·39 second hop
Antecedents of Hypermarket Service Quality in the United Arab Emirates (2017)Antecedents of Hypermarket Service Qualit…Research Design: Qualitative, Quantitative, and Mixed Methods Approaches (2009)Research Design: Qualitative,…How to Write Up and Report PLS Analyses (2009)How to Write Up and Report PL…Fundamentals of service science (2007)Fundamentals of service scien…Service loyalty (2002)Service loyaltyStructural equation modeling with AMOS: basic concepts, applications, and programming (2000)Structural equation modeling …Structural Equation Modeling and Regression: Guidelines for Research Practice (2000)Structural Equation Modeling …SERVQUAL: review, critique, research agenda (1996)SERVQUAL: review, critique, r…A Measure of Service Quality for Retail Stores: Scale Development and Validation (1995)A Measure of Service Quality …SERVPERF versus SERVQUAL: Reconciling Performance-Based and Perceptions-Minus-Expectations Measurement of Service Quality (1994)SERVPERF versus SERVQUAL: Rec…Service Quality: New Directions in Theory and Practice (1994)Service Quality: New Directio…Research Design: Qualitative, Quantitative, and Mixed Methods Approaches (1994)Research Design: Qualitative,…Advances in Consumer Research (1992)Advances in Consumer ResearchConsumer perceptions of service quality: an assessment of the SERVQUAL dimensions (1990)Consumer perceptions of servi…Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural equation modeling …Servqual : a multiple-item scale for measuring customer perceptions of service quality (1986)Servqual : a multiple-item sc…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)A Conceptual Model of Service…Barriers to product return in a circular supply chain: a case from a retailing industry (2025)Barriers to product return in…A paradigm shift to carbon credit success: transforming workplace creativity via innovative green human resource management and eco-friendly behaviors (2025)A paradigm shift to carbon cr…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Structural Equation Modeling: Concepts, Issues, and Applications. (1996)The partial least squares approach for structural equation modeling. (1998)An assessment of the use of partial least squares structural equation modeling in marketing research (2011)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Partial least squares structural equation modeling (PLS-SEM) (2014)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003)Trust and TAM in Online Shopping: An Integrated Model1 (2003)\nThe use of partial least squares path modeling in international marketing (2009)Free Competition and the Optimal Amount of Fraud (1973)Advertising as Information (1974)An Investigation into the Determinants of Customer Satisfaction (1982)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)The Behavioral Consequences of Service Quality (1996)Construct validity in psychological tests. (1955)Review of Psychometric theory (2nd ed.). (1979)Significance tests and goodness of fit in the analysis of covariance structures. (1980)The Commitment-Trust Theory of Relationship Marketing (1994)PLS-SEM: Indeed a Silver Bullet (2011)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge (2002)Understanding Customer Experience Throughout the Customer Journey (2016)Using Mixed-Methods Sequential Explanatory Design: From Theory to Practice (2005)Case study research: design and methods (2011)What is Qualitative in Qualitative Research (2019)In Search of Golden Rules: Comment on Hypothesis-Testing Approaches to Setting Cutoff Values for Fit Indexes and Dangers in Overgeneralizing Hu and Bentler's (1999) Findings (2004)Sensitivity of Goodness of Fit Indexes to Lack of Measurement Invariance (2007)Using PLS path modeling in new technology research: updated guidelines (2016)Qualitative Case Study Methodology: Study Design and Implementation for Novice Researchers (2015)Thematic Analysis (2017)Measuring Service Quality: A Reexamination and Extension (1992)E-S-QUAL (2004)Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters (2000)Applying the Technology Acceptance Model and Flow Theory to Online Consumer Behavior (2002)Managing the co-creation of value (2007)
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References

  • 1988Structural equation modeling in practice: A review and recommended two-step approach.42,320 cited
  • 1994Research Design: Qualitative, Quantitative, and Mixed Methods Approaches35,275 cited
  • 1985A Conceptual Model of Service Quality and Its Implications for Future Research22,085 cited
  • 2000Structural equation modeling with AMOS: basic concepts, applications, and programming17,968 cited
  • 2009Research Design: Qualitative, Quantitative, and Mixed Methods Approaches14,328 cited
  • 2000Structural Equation Modeling and Regression: Guidelines for Research Practice6,507 cited
  • 2009How to Write Up and Report PLS Analyses5,398 cited
  • 1994SERVPERF versus SERVQUAL: Reconciling Performance-Based and Perceptions-Minus-Expectations Measurement of Service Quality3,176 cited
  • 1992Advances in Consumer Research2,915 cited
  • 1990Consumer perceptions of service quality: an assessment of the SERVQUAL dimensions2,908 cited
  • 1995A Measure of Service Quality for Retail Stores: Scale Development and Validation2,021 cited
  • 1986Servqual : a multiple-item scale for measuring customer perceptions of service quality1,857 cited
  • 1996SERVQUAL: review, critique, research agenda1,770 cited
  • 1994Service Quality: New Directions in Theory and Practice1,711 cited

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  • 2002Service loyalty1,617 cited
  • 2007Fundamentals of service science1,393 cited
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