Leadership competencies for hospitality management staff in Thailand

Nareeya Weerakit · R. J. S. Beeton

18 citations0/0 files storedJournal of Human Resources in Hospitality & Tourism

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Hospitality and Tourism Education Leadership and Management in Organizations Competency Development and Evaluation

Abstract

This study investigates factors that influence leadership in Thailand's hospitality industry. The results show that interpersonal skills are the most important competency for Thai hospitality managers. There were significant effects of age, managerial experience, and hotel management types on the importance of levels of leadership competencies. The few studies which exist on Thai hospitality management competencies are combined with the results of this study to propose a leadership competency framework that can be used as a basis for further developing an internationally competitive Thai hospitality industry.

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References

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