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Assessing the Impact of Textual Content Concreteness on Helpfulness in Online Travel Reviews
16 references·3 citing·44 second hop
Assessing the Impact of Textual Content Concreteness on Helpfulness in Online Travel Reviews (2018)Assessing the Impact of Textual Content C…A comparative analysis of major online review platforms: Implications for social media analytics in hospitality and tourism (2016)A comparative analysis of maj…What makes a useful online review? Implication for travel product websites (2014)What makes a useful online re…What can big data and text analytics tell us about hotel guest experience and satisfaction? (2014)What can big data and text an…The impact of online reviews on hotel booking intentions and perception of trust (2011)The impact of online reviews …What Makes a Helpful Online Review? A Study of Customer Reviews on Amazon.Com1 (2010)What Makes a Helpful Online R…Estimating the Helpfulness and Economic Impact of Product Reviews: Mining Text and Reviewer Characteristics (2010)Estimating the Helpfulness an…Trust and Satisfaction, Two Stepping Stones for Successful E-Commerce Relationships: A Longitudinal Exploration (2008)Trust and Satisfaction, Two S…Tried and tested: The impact of online hotel reviews on consumer consideration (2008)Tried and tested: The impact …Examining the Relationship Between Reviews and Sales: The Role of Reviewer Identity Disclosure in Electronic Markets (2008)Examining the Relationship Be…Construal Levels and Psychological Distance: Effects on Representation, Prediction, Evaluation, and Behavior (2007)Construal Levels and Psycholo…A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents (2007)A trust-based consumer decisi…Development of a scale to measure the perceived benefits and risks of online shopping (2006)Development of a scale to mea…Travel Anxiety and Intentions to Travel Internationally: Implications of Travel Risk Perception (2005)Travel Anxiety and Intentions…Internet forums as influential sources of consumer information (2001)Internet forums as influentia…The role of feasibility and desirability considerations in near and distant future decisions: A test of temporal construal theory. (1998)The role of feasibility and d…Feelings as information: informational and motivational functions of affective states (1989)Feelings as information: info…How do guests evaluate eco-certified hotels? An analysis of guests’ reviews of Portuguese hotels (2024)How do guests evaluate eco-ce…Online persuasion of review emotional intensity: A text mining analysis of restaurant reviews (2020)Online persuasion of review e…Does the review deserve more helpfulness when its title resembles the content? Locating helpful reviews by text mining (2019)Does the review deserve more …The Handbook of Social Psychology (1969)Internet paradox: A social technology that reduces social involvement and psychological well-being? 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References

  • 2007A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents3,609 cited
  • 2010What Makes a Helpful Online Review? A Study of Customer Reviews on Amazon.Com12,499 cited
  • 1998The role of feasibility and desirability considerations in near and distant future decisions: A test of temporal construal theory.2,367 cited
  • 1989Feelings as information: informational and motivational functions of affective states1,953 cited
  • 2007Construal Levels and Psychological Distance: Effects on Representation, Prediction, Evaluation, and Behavior1,776 cited
  • 2001Internet forums as influential sources of consumer information1,745 cited
  • 2008Examining the Relationship Between Reviews and Sales: The Role of Reviewer Identity Disclosure in Electronic Markets1,698 cited
  • 2011The impact of online reviews on hotel booking intentions and perception of trust1,628 cited
  • 2010Estimating the Helpfulness and Economic Impact of Product Reviews: Mining Text and Reviewer Characteristics1,404 cited
  • 2008Tried and tested: The impact of online hotel reviews on consumer consideration1,312 cited
  • 2016A comparative analysis of major online review platforms: Implications for social media analytics in hospitality and tourism1,056 cited
  • 2005Travel Anxiety and Intentions to Travel Internationally: Implications of Travel Risk Perception1,012 cited
  • 2008Trust and Satisfaction, Two Stepping Stones for Successful E-Commerce Relationships: A Longitudinal Exploration

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988 cited
  • 2014What makes a useful online review? Implication for travel product websites962 cited
  • 2014What can big data and text analytics tell us about hotel guest experience and satisfaction?949 cited
  • 2006Development of a scale to measure the perceived benefits and risks of online shopping929 cited
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    • 2020Online persuasion of review emotional intensity: A text mining analysis of restaurant reviews119 cited
    • 2019Does the review deserve more helpfulness when its title resembles the content? Locating helpful reviews by text mining115 cited
    • 2024How do guests evaluate eco-certified hotels? An analysis of guests’ reviews of Portuguese hotels9 cited