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Measuring Customer Agility from Online Reviews Using Big Data Text Analytics
16 references·9 citing·42 second hop
Measuring Customer Agility from Online Reviews Using Big Data Text Analytics (2018)Measuring Customer Agility from Online Re…MIS Quarterly Executive (2018)MIS Quarterly ExecutiveBig Data : The Management Revolution (2013)Big Data : The Management Rev…Understanding the Link Between Information Technology Capability and Organizational Agility: An Empirical Examination1 (2011)Understanding the Link Betwee…What makes a helpful online review? a study of customer reviews on amazon.com (2010)What makes a helpful online r…Impact of Online Consumer Reviews on Sales: The Moderating Role of Product and Consumer Characteristics (2010)Impact of Online Consumer Rev…The dynamics of online word-of-mouth and product sales—An empirical investigation of the movie industry (2008)The dynamics of online word-o…Do online reviews matter? — An empirical investigation of panel data (2008)Do online reviews matter? — A…Using Online Conversations to Study Word-of-Mouth Communication (2004)Using Online Conversations to…Shaping Agility through Digital Options: Reconceptualizing the Role of Information Technology in Contemporary Firms1 (2003)Shaping Agility through Digit…Social Structure of “Coopetition” Within a Multiunit Organization: Coordination, Competition, and Intraorganizational Knowledge Sharing (2002)Social Structure of “Coopetit…Absorptive Capacity: A Review, Reconceptualization, and Extension (2002)Absorptive Capacity: A Review…Recombinant Uncertainty in Technological Search (2001)Recombinant Uncertainty in Te…“Sticky Information” and the Locus of Problem Solving: Implications for Innovation (1994)“Sticky Information” and the …The myopia of learning (1993)The myopia of learningSurvey Research Methodology in Management Information Systems: An Assessment (1993)Survey Research Methodology i…Core capabilities and core rigidities: A paradox in managing new product development (1992)Core capabilities and core ri…Alliance formation between a platform retailer and competing manufacturers in sharing consumer data for product development (2023)Alliance formation between a …Does network externality affect your project? Evidences from reward-based technology crowdfunding (2022)Does network externality affe…Streams of digital data and competitive advantage: The mediation effects of process efficiency and product effectiveness (2021)Streams of digital data and c…Platform-based customer agility: An integrated framework of information management structure, capability, and culture (2021)Platform-based customer agili…Exploring big data use to predict supply chain effectiveness in Chinese organizations: a moderated mediated model link (2021)Exploring big data use to pre…Deep Transfer Learning & Beyond: Transformer Language Models in Information Systems Research (2021)Deep Transfer Learning & Beyo…Data analytics (ab) use in healthcare fraud audits (2021)Data analytics (ab) use in he…Change in Threads on Twitter Regarding Influenza, Vaccines, and Vaccination During the COVID-19 Pandemic: Artificial Intelligence–Based Infodemiology Study (2021)Change in Threads on Twitter …Customer agility and firm performance in the tourism industry (2020)Customer agility and firm per…The Structure of Scientific Revolutions (1963)On the mechanics of economic development (1988)Absorptive Capacity: A New Perspective on Learning and Innovation (1990)International Norm Dynamics and Political Change (1998)Deliberate Learning and the Evolution of Dynamic Capabilities (2002)The social psychology of organizing (1969)The Constitution of Society. Outline of the Theory of Structuration (1984)The Capabilities of Market-Driven Organizations (1994)The Core Competence of the Corporation (2006)Personal Knowledge: Towards a Post-Critical Philosophy (1959)An Evolutionary Theory of Economic Change. (1983)Exploring internal stickiness: Impediments to the transfer of best practice within the firm (1996)The Knowledge-creating company: How Japanese companies create the dynamics of innovation (1997)The Search-Transfer Problem: The Role of Weak Ties in Sharing Knowledge across Organization Subunits (1999)Exploration and Exploitation in Organizational Learning (1991)Beyond local search: boundary‐spanning, exploration, and impact in the optical disk industry (2001)Technological acquisitions and the innovation performance of acquiring firms: a longitudinal study (2001)How open is innovation? (2010)The Strength of Weak Ties (1973)Biases in Dynamic Models with Fixed Effects (1981)Some Tests of Specification for Panel Data: Monte Carlo Evidence and an Application to Employment Equations (1991)Effects of Word-of-Mouth versus Traditional Marketing: Findings from an Internet Social Networking Site (2009)Popularity of Brand Posts on Brand Fan Pages: An Investigation of the Effects of Social Media Marketing (2012)Dynamic capabilities and strategic management (1997)Understanding dynamic capabilities (2003)Firm resources and sustained competitive advantage (2004)Entrepreneurship and Dynamic Capabilities: A Review, Model and Research Agenda* (2006)Managing Firm Resources in Dynamic Environments to Create Value: Looking Inside the Black Box (2007)Feeling and thinking: Preferences need no inferences. (1980)A Simple Model of Herd Behavior (1992)The Impact of New Media on Customer Relationships (2010)The impact of electronic word-of-mouth communication: A literature analysis and integrative model (2012)Social Media Brand Community and Consumer Behavior: Quantifying the Relative Impact of User- and Marketer-Generated Content (2013)Digital Business Strategy: Toward a Next Generation of Insights (2013)Digital transformation: A multidisciplinary reflection and research agenda (2019)Understanding digital transformation: A review and a research agenda (2019)Privacy and human behavior in the age of information (2015)Big data analytics and firm performance: Effects of dynamic capabilities (2016)Digital Finance and FinTech: current research and future research directions (2017)IT Alignment: What Have We Learned? (2007)Big Data and cloud computing: innovation opportunities and challenges (2016)Digital Transformation: An Overview of the Current State of the Art of Research (2021)
this work references cited by second hop

References

  • 2002Absorptive Capacity: A Review, Reconceptualization, and Extension10,723 cited
  • 1993The myopia of learning7,467 cited
  • 1992Core capabilities and core rigidities: A paradox in managing new product development6,453 cited
  • 1994“Sticky Information” and the Locus of Problem Solving: Implications for Innovation3,720 cited
  • 2013Big Data : The Management Revolution3,540 cited
  • 2003Shaping Agility through Digital Options: Reconceptualizing the Role of Information Technology in Contemporary Firms13,235 cited
  • 2001Recombinant Uncertainty in Technological Search2,891 cited
  • 2004Using Online Conversations to Study Word-of-Mouth Communication2,600 cited
  • 2010Impact of Online Consumer Reviews on Sales: The Moderating Role of Product and Consumer Characteristics2,366 cited
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  • 2002Social Structure of “Coopetition” Within a Multiunit Organization: Coordination, Competition, and Intraorganizational Knowledge Sharing1,906 cited
  • 2008Do online reviews matter? — An empirical investigation of panel data1,677 cited
  • 2011Understanding the Link Between Information Technology Capability and Organizational Agility: An Empirical Examination11,309 cited
  • 1993Survey Research Methodology in Management Information Systems: An Assessment1,288 cited

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  • 2010What makes a helpful online review? a study of customer reviews on amazon.com1,281 cited
  • 2008The dynamics of online word-of-mouth and product sales—An empirical investigation of the movie industry1,225 cited
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    • 2021Data analytics (ab) use in healthcare fraud audits21 cited
    • 2021Change in Threads on Twitter Regarding Influenza, Vaccines, and Vaccination During the COVID-19 Pandemic: Artificial Intelligence–Based Infodemiology Study20 cited
    • 2021Streams of digital data and competitive advantage: The mediation effects of process efficiency and product effectiveness20 cited
    • 2023Alliance formation between a platform retailer and competing manufacturers in sharing consumer data for product development17 cited
    • 2020Customer agility and firm performance in the tourism industry13 cited
    • 2021Deep Transfer Learning & Beyond: Transformer Language Models in Information Systems Research1 cited