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Influence of bank’s corporate social responsibility (CSR) initiatives on consumer attitude and satisfaction in India
16 references·2 citing·45 second hop
Influence of bank’s corporate social responsibility (CSR) initiatives on consumer attitude and satisfaction in India (2018)Influence of bank’s corporate social resp…Strategic management a stakeholder approach (2010)Strategic management a stakeh…“Implicit” and “Explicit” CSR: A Conceptual Framework for a Comparative Understanding of Corporate Social Responsibility (2008)“Implicit” and “Explicit” CSR…The Role of Corporate Social Responsibility in Strengthening Multiple Stakeholder Relationships: A Field Experiment (2006)The Role of Corporate Social …Corporate Social Responsibility, Customer Satisfaction, and Market Value (2006)Corporate Social Responsibili…The impact of perceived corporate social responsibility on consumer behavior (2005)The impact of perceived corpo…The Effect of Corporate Social Responsibility on Customer Donations to Corporate-Supported Nonprofits (2004)The Effect of Corporate Socia…Doing Better at Doing Good: When, Why, and How Consumers Respond to Corporate Social Initiatives (2004)Doing Better at Doing Good: W…Corporate Social Responsibility and Marketing: An Integrative Framework (2004)Corporate Social Responsibili…Consumer–Company Identification: A Framework for Understanding Consumers’ Relationships with Companies (2003)Consumer–Company Identificati…Does Doing Good Always Lead to Doing Better? Consumer Reactions to Corporate Social Responsibility (2001)Does Doing Good Always Lead t…Corporate Social Responsibility: A Theory of the Firm Perspective (2001)Corporate Social Responsibili…Whence Consumer Loyalty? (1999)Whence Consumer Loyalty?The Company and the Product: Corporate Associations and Consumer Product Responses (1997)The Company and the Product: …The theory of planned behavior (1991)The theory of planned behaviorEvaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Belief, Attitude, Intention a…Corporate social responsibility activities, consumers’ trust and gender: an analysis of Islamic banks in Somalia (2024)Corporate social responsibili…Top management commitment, corporate social responsibility and green human resource management (2019)Top management commitment, co…A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Possessions and the Extended Self (1988)Consumers and Their Brands: Developing Relationship Theory in Consumer Research (1998)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? (2004)Psychology of intergroup relations (1986)Social Identity Theory and the Organization (1989)The pyramid of corporate social responsibility: Toward the moral management of organizational stakeholders (1991)What We Know and Don’t Know About Corporate Social Responsibility (2012)Corporate social responsibility and access to finance (2013)The Impact of Corporate Sustainability on Organizational Processes and Performance (2014)Coefficient Alpha and the Internal Structure of Tests (1951)Self-efficacy: Toward a unifying theory of behavioral change. (1977)Self-efficacy: Toward a unifying theory of behavioral change. 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The role of nation-level institutions (2012)On the Foundations of Corporate Social Responsibility (2016)Firm Resources and Sustained Competitive Advantage (1991)The Stakeholder Theory of the Corporation: Concepts, Evidence, and Implications (1995)Corporate Social and Financial Performance: A Meta-Analysis (2003)Firm resources and sustained competitive advantage (2004)Why would corporations behave in socially responsible ways? an institutional theory of corporate social responsibility (2007)Book Reviews: Keppel, Geoffrey. Design and Analysis: A Researcher’s Handbook . Englewood Cliffs, N. J.: Prentice Hall, 1973. 658 + xiii pp. $13.95 (1975)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Advances in Consumer Research (2025)A General Approach to Confirmatory Maximum Likelihood Factor Analysis (1969)Intraclass Reliability Estimates: Testing Structural Assumptions (1974)Significance tests and goodness of fit in the analysis of covariance structures. 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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error113,385 cited
  • 1991The theory of planned behavior105,156 cited
  • 1975Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research36,736 cited
  • 2010Strategic management a stakeholder approach24,023 cited
  • 1999Whence Consumer Loyalty?10,801 cited
  • 2001Corporate Social Responsibility: A Theory of the Firm Perspective7,563 cited
  • 2001Does Doing Good Always Lead to Doing Better? Consumer Reactions to Corporate Social Responsibility4,671 cited
  • 2008“Implicit” and “Explicit” CSR: A Conceptual Framework for a Comparative Understanding of Corporate Social Responsibility4,597 cited
  • 1997The Company and the Product: Corporate Associations and Consumer Product Responses4,194 cited
  • 2006Corporate Social Responsibility, Customer Satisfaction, and Market Value3,459 cited
  • 2003Consumer–Company Identification: A Framework for Understanding Consumers’ Relationships with Companies3,377 cited
  • 2004Doing Better at Doing Good: When, Why, and How Consumers Respond to Corporate Social Initiatives2,363 cited
  • 2005The impact of perceived corporate social responsibility on consumer behavior2,075 cited
  • 2004Corporate Social Responsibility and Marketing: An Integrative Framework

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1,899 cited
  • 2006The Role of Corporate Social Responsibility in Strengthening Multiple Stakeholder Relationships: A Field Experiment1,666 cited
  • 2004The Effect of Corporate Social Responsibility on Customer Donations to Corporate-Supported Nonprofits1,599 cited
  • Cited by

    • 2019Top management commitment, corporate social responsibility and green human resource management402 cited
    • 2024Corporate social responsibility activities, consumers’ trust and gender: an analysis of Islamic banks in Somalia10 cited