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Trust and Disintermediation: Evidence from an Online Freelance Marketplace
16 references·16 citing·41 second hopsampled
Trust and Disintermediation: Evidence from an Online Freelance Marketplace (2020)Trust and Disintermediation: Evidence fro…The Online Laboratory: Conducting Experiments in a Real Labor Market∗ (2016)The Online Laboratory: Conduc…Multi-Sided Platforms (2015)Multi-Sided PlatformsWhich is more important in Internet shopping, perceived price or trust? (2011)Which is more important in In…THE DYNAMICS OF SELLER REPUTATION: EVIDENCE FROM EBAY* (2010)THE DYNAMICS OF SELLER REPUTA…Understanding and Mitigating Uncertainty in Online Exchange Relationships: A Principal–Agent Perspective1 (2007)Understanding and Mitigating …The Bright Side of Supplier Encroachment (2007)The Bright Side of Supplier E…Two-sided markets: a progress report (2006)Two-sided markets: a progress…The Nature and Role of Feedback Text Comments in Online Marketplaces: Implications for Trust Building, Price Premiums, and Seller Differentiation (2006)The Nature and Role of Feedba…Competition in two-sided markets (2006)Competition in two-sided mark…Two-Sided Network Effects: A Theory of Information Product Design (2005)Two-Sided Network Effects: A …Interdependent Preferences and Reciprocity (2005)Interdependent Preferences an…Trust among strangers in internet transactions: Empirical analysis of eBay' s reputation system (2004)Trust among strangers in inte…The Digitization of Word of Mouth: Promise and Challenges of Online Feedback Mechanisms (2003)The Digitization of Word of M…Evidence of the effect of trust building technology in electronic markets: Price premiums and buyer behavior (2002)Evidence of the effect of tru…Design Rules (2000)Design RulesDOES FAMILIARITY BREED TRUST? THE IMPLICATIONS OF REPEATED TIES FOR CONTRACTUAL CHOICE IN ALLIANCES. (1995)DOES FAMILIARITY BREED TRUST?…Technology and Disintermediation in Online Marketplaces (2024)Technology and Disintermediat…Taming Platform Power: Taking Accountability into Account in the Management of Platforms (2024)Taming Platform Power: Taking…Regulating Platform Fees under Price Parity (2024)Regulating Platform Fees unde…Preventing bypass on sharing economy platforms: The impact of message framing on users’ bypass intention (2024)Preventing bypass on sharing …Entrepreneurship in the sharing economy: A review of business models and social impacts (2024)Entrepreneurship in the shari…The Value of Personal Data in Internet Commerce: A High-Stakes Field Experiment on Data Regulation Policy (2023)The Value of Personal Data in…The Impact of Socioeconomic and Cultural Differences on Online Trade (2023)The Impact of Socioeconomic a…Marketplace Leakage (2023)Marketplace LeakageDigital platform regulation: opportunities for information systems research (2023)Digital platform regulation: …Theorizing the impact of network characteristics on multitier sustainable supply chain governance: a power perspective (2022)Theorizing the impact of netw…Platform Exploitation: When Service Agents Defect with Customers from Online Service Platforms (2021)Platform Exploitation: When S…Forecasting intermittent demand for inventory management by retailers: A new approach (2021)Forecasting intermittent dema…Digital power: Value chain upgrading in an age of digitization (2021)Digital power: Value chain up…Designing Online Platforms for Customized Goods and Services: A Market Frictions–Based Perspective (2021)Designing Online Platforms fo…Platform diffusion at temporary gatherings: Social coordination and ecosystem emergence (2020)Platform diffusion at tempora…Hate Trumps Love: The Impact of Political Polarization on Social Preferences (2020)Hate Trumps Love: The Impact …The Nature of the Firm (1937)Economic Action and Social Structure: The Problem of Embeddedness (1985)The Economic Institutions of Capitalism (1987)Not So Different After All: A Cross-Discipline View Of Trust (1998)The Relational View: Cooperative Strategy and Sources of Interorganizational Competitive Advantage (1998)Trust and TAM in Online Shopping: An Integrated Model1 (2003)The Problem of Social Cost (1960)Network externalities, competition, and compatibility (1985)Platform Competition in Two-Sided Markets (2003)Digital marketing: A framework, review and research agenda (2016)A Critical Assessment of Business Model Research (2017)The Digital Platform: A Research Agenda (2017)The Market for "Lemons": Quality Uncertainty and the Market Mechanism (1970)Economics, Organization and Management. (1993)Building Effective Online Marketplaces with Institution-Based Trust (2004)A survey of trust and reputation systems for online service provision (2005)The Effect of Word of Mouth on Sales: Online Book Reviews (2006)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)The theory of planned behavior (1991)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)What Makes a Helpful Online Review? A Study of Customer Reviews on Amazon.Com1 (2010)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Partial Least Squares (PLS) Structural Equation Modeling (SEM) for Building and Testing Behavioral Causal Theory: When to Choose It and How to Use It (2014)The Role of Market Forces in Assuring Contractual Performance (1981)Managerial Incentive Problems: A Dynamic Perspective (1999)The Eigentrust algorithm for reputation management in P2P networks (2003)Electronic word-of-mouth in hospitality and tourism management (2007)The Effect of On-Line Consumer Reviews on Consumer Purchasing Intention: The Moderating Role of Involvement (2007)Impact of Online Consumer Reviews on Sales: The Moderating Role of Product and Consumer Characteristics (2010)On the Evaluation of Structural Equation Models (1988)The Evolution of Cooperation (1981)The Framing of Decisions and the Psychology of Choice (1981)A Theory of Fairness, Competition, and Cooperation (1999)Spontaneous giving and calculated greed (2012)oTree - An Open-Source Platform for Laboratory, Online, and Field Experiments (2016)Statistical physics of human cooperation (2017)Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited (2003)The governance of global value chains (2005)Towards a Theory of Ecosystems (2018)Industry Platforms and Ecosystem Innovation (2013)Bridging differing perspectives on technological platforms: Toward an integrative framework (2014)
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References

  • 1995DOES FAMILIARITY BREED TRUST? THE IMPLICATIONS OF REPEATED TIES FOR CONTRACTUAL CHOICE IN ALLIANCES.4,997 cited
  • 2000Design Rules3,501 cited
  • 2003The Digitization of Word of Mouth: Promise and Challenges of Online Feedback Mechanisms3,439 cited
  • 2006Competition in two-sided markets3,379 cited
  • 2006Two-sided markets: a progress report2,987 cited
  • 2007Understanding and Mitigating Uncertainty in Online Exchange Relationships: A Principal–Agent Perspective12,645 cited
  • 2002Evidence of the effect of trust building technology in electronic markets: Price premiums and buyer behavior2,256 cited
  • 2004Trust among strangers in internet transactions: Empirical analysis of eBay' s reputation system1,820 cited
  • 2005Two-Sided Network Effects: A Theory of Information Product Design1,706 cited
  • 2016The Online Laboratory: Conducting Experiments in a Real Labor Market∗1,494 cited
  • 2015Multi-Sided Platforms1,007 cited
  • 2006The Nature and Role of Feedback Text Comments in Online Marketplaces: Implications for Trust Building, Price Premiums, and Seller Differentiation930 cited
  • 2005Interdependent Preferences and Reciprocity899 cited
  • 2007The Bright Side of Supplier Encroachment747 cited
  • 2011

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Which is more important in Internet shopping, perceived price or trust?
559 cited
  • 2010THE DYNAMICS OF SELLER REPUTATION: EVIDENCE FROM EBAY*505 cited
  • Cited by

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    • 2020Platform diffusion at temporary gatherings: Social coordination and ecosystem emergence85 cited
    • 2021Forecasting intermittent demand for inventory management by retailers: A new approach58 cited
    • 2022Theorizing the impact of network characteristics on multitier sustainable supply chain governance: a power perspective40 cited
    • 2021Platform Exploitation: When Service Agents Defect with Customers from Online Service Platforms39 cited
    • 2024Technology and Disintermediation in Online Marketplaces36 cited
    • 2020Hate Trumps Love: The Impact of Political Polarization on Social Preferences35 cited
    • 2023Digital platform regulation: opportunities for information systems research34 cited
    • 2024Regulating Platform Fees under Price Parity29 cited
    • 2023Marketplace Leakage28 cited
    • 2021Designing Online Platforms for Customized Goods and Services: A Market Frictions–Based Perspective28 cited
    • 2024Entrepreneurship in the sharing economy: A review of business models and social impacts24 cited
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