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Measuring the quality of public transportation systems and ranking the bus transit routes using multi-criteria decision making techniques

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References

1981Multiple Attribute Decision Making: Methods and Applications8,206 cited
1980The analytic hierarchy process : planning, priority setting, resource allocation6,272 cited
2004Decision making — the Analytic Hierarchy and Network Processes (AHP/ANP)1,815 cited
2002The evaluation of airline service quality by fuzzy MCDM890 cited
2010The quality of service desired by public transport users662 cited
2007Service Quality Attributes Affecting Customer Satisfaction for Bus Transit608 cited
2008Evaluation of hazardous waste transportation firms by using a two step fuzzy-AHP and TOPSIS methodology552 cited
2008Public transit user satisfaction: Variability and policy implications528 cited
2013Perceived service quality in bus transit service: A structural equation approach479 cited
2003Service quality––developing a service quality index in the provision of commercial bus contracts450 cited
2007Transshipment site selection using the AHP and TOPSIS approaches under fuzzy environment437 cited
2010A methodology for evaluating transit service quality based on subjective and objective measures from the passenger’s point of view429 cited
2011A combined fuzzy AHP and fuzzy TOPSIS based strategic analysis of electronic service quality in healthcare industry393 cited
2009Fuzzy performance evaluation in Turkish Banking Sector using Analytic Hierarchy Process and TOPSIS

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385 cited

2007Selection of the strategic alliance partner in logistics value chain377 cited

2010Modelling user perception of bus transit quality340 cited

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2023Recent advances in multi-criteria decision analysis: A comprehensive review of applications and trends70 cited
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