References

• 1987Politeness : Some Universals in Language Usage11,919 cited
• 2001A critique of politeness theories1,418 cited
• 1979Indirect speech acts1,393 cited
• 2005Politeness Theory and Relational Work1,392 cited
• 1987Indirectness and politeness in requests: Same or different?889 cited
• 1985Different cultures, different languages, different speech acts729 cited
• 1994Interlanguage Pragmatics: Requests, Complaints, and Apologies708 cited
• 1981Conversational routine : explorations in standardized communication situations and prepatterned speech649 cited
• 2006Face as relational and interactional: A communication framework for research on face, facework, and politeness570 cited
• 1981Politeness Markers in English and German552 cited
• 2002A new look at literal meaning in understanding what is said and implicated549 cited
• 2012The Cambridge Handbook of Pragmatics521 cited
• 1981The association of deference with linguistic form491 cited
• 2007The discursive challenge to politeness research: An interactional alternative472 cited
• 2014Im/Politeness Implicatures314 cited
• 2008