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(In)directness and complaints: A reassessment · Study

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Article(In)directness and complaints: A reassessment

Sofie Decock2018

OA

Articlegreen2018

(In)directness and complaints: A reassessment

Sofie Decock · Ilse Depraetere

66 citations·0/0 files stored·Journal of Pragmatics

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Language, Discourse, Communication Strategies Linguistics and Discourse Analysis Linguistics and Language Analysis

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References

1987Politeness : Some Universals in Language Usage 2001A critique of politeness theories 1979Indirect speech acts 2005Politeness Theory and Relational Work 1987Indirectness and politeness in requests: Same or different?1985Different cultures, different languages, different speech acts 1994Interlanguage Pragmatics: Requests, Complaints, and Apologies 1981Conversational routine : explorations in standardized communication situations and prepatterned speech

Cited by

2020Linguistic (in)directness in twitter complaints: A contrastive analysis of railway complaint interactions 2021Exploring the impact of platforms' affordances on the expression of negativity in online hotel reviews 2023Directives in COVID-19 government guidance: An international comparison

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2019Im/politeness between the Analyst and Participant Perspectives: An Overview of the Fieldchapter · 12 shared references 2017Customer complaints and disagreements in a multilingual business environment. A discursive-pragmatic analysisarticle · 10 shared references 2021Cross-Cultural Pragmaticsbook · 9 shared references 2017Pragmatic Approaches (Im)politenesschapter · 9 shared references 2007Communication Across Cultures: Mutual Understanding in a Global Worldarticle · 9 shared references 2020Intercultural Politenessbook · 9 shared references

Details

Year2018

Typearticle

Published2018-05-29

VenueJournal of Pragmatics

ISSN-L0378-2166

Languageen

Citations66

Files0 public / 0

ShelfLanguage, Discourse, Communication Strategies

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doi10.1016/j.pragma.2018.04.010

openalex_workW2805823985

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