Employees’ perception of diversity management practices: scale development and validation

Abstract

Scholars and practitioners are paying increasing attention to diversity management (DM). Despite this increase and an expanding literature, there exists a lack of psychometrically sound scales to measure DM practices and none that capture employees’ perception of DM practices (EPDMP). This dearth in literature has thus hindered DM research. To fill the gap, in the present paper, using a qualitative study and 3 quantitative studies in a sample of 590 employees across various sectors in the UK, a 9-item uni-dimensional EPDMP scale is developed and validated. Results from content adequacy, reliability, convergent, discriminant, nomological and incremental predictive validity assessments provide support for the measures use in diagnostic and theory testing efforts. This paper concludes with a discussion of the implications for theory, management practice and future research.

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