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THE ROLE OF CUSTOMER TRUST IN MEDIATING INFLUENCE OF BRAND IMAGE AND BRAND AWARENESS OF THE PURCHASE INTENTION IN AIRLINE TICKETS ONLINE
16 references·3 citing·47 second hop
THE ROLE OF CUSTOMER TRUST IN MEDIATING INFLUENCE OF BRAND IMAGE AND BRAND AWARENESS OF THE PURCHASE INTENTION IN AIRLINE TICKETS ONLINE (2018)THE ROLE OF CUSTOMER TRUST IN MEDIATING I…Consumer-based chain restaurant brand equity, brand reputation, and brand trust (2015)Consumer-based chain restaura…Linkages of retailer awareness, retailer association, retailer perceived quality and retailer loyalty with purchase intention: A study of Indian food retail brands (2014)Linkages of retailer awarenes…Influence of trust and perceived value on the intention to purchase travel online: Integrating the effects of assurance on trust antecedents (2014)Influence of trust and percei…The impact of user interactions in social media on brand awareness and purchase intention: the case of MINI on Facebook (2013)The impact of user interactio…A comprehensive model of the effects of online store image on purchase intention in an e-commerce environment (2013)A comprehensive model of the …Risk, trust, and consumer online purchasing behaviour: a Chilean perspective (2012)Risk, trust, and consumer onl…Consumer trust in food retailers: conceptual framework and empirical evidence (2012)Consumer trust in food retail…The Impact of Brand Awareness on Consumer Purchase Intention: The Mediating Effect of Perceived Quality and Brand Loyalty (2009)The Impact of Brand Awareness…The Impact of Brand Awareness on Consumer Purchase Intention: The Mediating Effect of Perceived Quality and Brand Loyalty (2009)The Impact of Brand Awareness…The effects of sport involvement, sponsor awareness and corporate image on intention to purchase sponsors' products (2008)The effects of sport involvem…Initial trust and online buyer behaviour (2007)Initial trust and online buye…Trust and e-commerce: a study of consumer perceptions (2003)Trust and e-commerce: a study…Online store image: conceptual foundations and empirical measurement (2003)Online store image: conceptua…E-Business and E-Commerce Management: Strategy, Implementation and Practice (2001)E-Business and E-Commerce Man…The Commitment-Trust Theory of Relationship Marketing (1994)The Commitment-Trust Theory o…Consumer Behavior and Marketing Strategy (1990)Consumer Behavior and Marketi…The Effect of Perceived Usefulness, Perceived Ease of Use, and Social Influence Toward Purchase Intention Mediated by Trust in Live Streaming Platform (2023)The Effect of Perceived Usefu…Influence of Customer Satisfaction, Trust, and Brand Awareness in Health-related Corporate Social Responsibility Aspects of Customers Revisit Intention: A Comparison between US and China (2022)Influence of Customer Satisfa…PERAN BRAND IMAGE MEMEDIASI PENGARUH ELECTRONIC WORD OF MOUTH DAN BRAND AWARENESS TERHADAP NIAT BELI (2020)PERAN BRAND IMAGE MEMEDIASI P…Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)Consumer trust, perceived security and privacy policy (2006)The impact of online store environment cues on purchase intention (2008)An empirical examination of initial trust in mobile banking (2011)Prospect Theory: An Analysis of Decision under Risk (1979)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Prospect theory: An analysis of decision under risk (1988)Understanding consumer intention to participate in online travel community and effects on consumer intention to purchase travel online and WOM: An integration of innovation diffusion theory and TAM with trust (2016)The role of digital influencers in brand recommendation: Examining their impact on engagement, expected value and purchase intention (2019)The impact of social media influencers on travel decisions: the role of trust in consumer decision journey (2021)Understanding Attitudes and Predicting Social Behavior (1980)The theory of planned behavior (1991)How shall I trust the faceless and the intangible? 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References

  • 1994The Commitment-Trust Theory of Relationship Marketing22,337 cited
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  • 2003Trust and e-commerce: a study of consumer perceptions1,049 cited
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  • 2001E-Business and E-Commerce Management: Strategy, Implementation and Practice519 cited
  • 2009The Impact of Brand Awareness on Consumer Purchase Intention: The Mediating Effect of Perceived Quality and Brand Loyalty311 cited
  • 2003Online store image: conceptual foundations and empirical measurement255 cited
  • 2012Risk, trust, and consumer online purchasing behaviour: a Chilean perspective246 cited
  • 2015Consumer-based chain restaurant brand equity, brand reputation, and brand trust231 cited
  • 2009The Impact of Brand Awareness on Consumer Purchase Intention: The Mediating Effect of Perceived Quality and Brand Loyalty230 cited
  • 2008The effects of sport involvement, sponsor awareness and corporate image on intention to purchase sponsors' products173 cited
  • 2013A comprehensive model of the effects of online store image on purchase intention in an e-commerce environment

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161 cited
  • 2012Consumer trust in food retailers: conceptual framework and empirical evidence117 cited
  • 2014Linkages of retailer awareness, retailer association, retailer perceived quality and retailer loyalty with purchase intention: A study of Indian food retail brands113 cited
  • Cited by

    • 2022Influence of Customer Satisfaction, Trust, and Brand Awareness in Health-related Corporate Social Responsibility Aspects of Customers Revisit Intention: A Comparison between US and China21 cited
    • 2020PERAN BRAND IMAGE MEMEDIASI PENGARUH ELECTRONIC WORD OF MOUTH DAN BRAND AWARENESS TERHADAP NIAT BELI16 cited
    • 2023The Effect of Perceived Usefulness, Perceived Ease of Use, and Social Influence Toward Purchase Intention Mediated by Trust in Live Streaming Platform11 cited