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Developing a Strategy Map to Improve Public Hospitals Performance with Balanced Scorecard and DEMATEL Approach
14 references·1 citing·42 second hop
Developing a Strategy Map to Improve Public Hospitals Performance with Balanced Scorecard and DEMATEL Approach (2018)Developing a Strategy Map to Improve Publ…Key performance indicators in hospital based on balanced scorecard model (2017)Key performance indicators in…Identifying Key Performance Indicators for Holistic Hospital Management with a Modified DEMATEL Approach (2017)Identifying Key Performance I…The Balanced Scorecard Implementation, Integrated Approach and the Quality of Its Measurement (2015)The Balanced Scorecard Implem…Organizational Structure and Performances of Responsible Malaysian Healthcare Providers: A Balanced Scorecard Perspective (2015)Organizational Structure and …Performance outcomes of balanced scorecard application in hospital administration in China (2014)Performance outcomes of balan…Development of Balanced Scorecard for healthcare using Interpretive Structural Modeling and Analytic Network Process (2014)Development of Balanced Score…Integrating hierarchical balanced scorecard with fuzzy linguistic for evaluating operating room performance in hospitals (2012)Integrating hierarchical bala…Constructing a strategy map for banking institutions with key performance indicators of the balanced scorecard (2011)Constructing a strategy map f…A Fuzzy DEMATEL framework for modeling cause and effect relationships of strategy map (2010)A Fuzzy DEMATEL framework for…Balanced scorecard application in the health care industry: a case study. (2007)Balanced scorecard applicatio…A semantic fuzzy expert system for a fuzzy balanced scorecard (2007)A semantic fuzzy expert syste…Using Path Analysis to Examine Causal Relationships Among Balanced Scorecard Performance Indicators for General Hospitals (2006)Using Path Analysis to Examin…Application of the Balanced Scorecard in Spanish private health‐care management (2005)Application of the Balanced S…Balanced Scorecard Step-by-Step: Maximizing Performance and Maintaining Results (2002)Balanced Scorecard Step-by-St…Empirical analysis of Lean Six Sigma implementation barriers in healthcare sector using fuzzy DEMATEL approach: an Indian perspective (2022)Empirical analysis of Lean Si…Fuzzy sets (1965)The balanced scorecard : measures that drive performance (1992)Fuzzy sets (1996)Designing a mixed performance measurement system for environmental supply chain management using evolutionary game theory and balanced scorecard: A case study of an auto industry supply chain (2010)AN INTEGRATED MODEL FOR PRIORITIZING STRATEGIES OF THE IRANIAN MINING SECTOR / IRANO KASYBOS SEKTORIAUS STRATEGIJŲ PRIORITETO NUSTATYMO INTEGRUOTAS MODELIS (2011)Modeling cause and effect relationships of strategy map using fuzzy DEMATEL and fourth generation of balanced scorecard (2015)Compromise solution by MCDM methods: A comparative analysis of VIKOR and TOPSIS (2003)Strategy Maps: Converting Intangible Assets into Tangible Outcomes (2003)Strategy Maps: Converting Intangible Assets into Tangible Outcomes (2004)Integration of fuzzy AHP and interval type-2 fuzzy DEMATEL: An application to human resource management (2015)D-DEMATEL: A new method to identify critical success factors in emergency management (2016)Sustainable recycling partner selection using fuzzy DEMATEL-AEW-FVIKOR: A case study in small-and-medium enterprises (SMEs) (2018)The balanced scorecard--measures that drive performance. (1992)The balanced scorecard: Translating strategy into action (1997)Exploring decisive factors in green supply chain practices under uncertainty (2014)Risk management in medical product development process using traditional FMEA and fuzzy linguistic approach: a case study (2015)Sustainable development in technological and vocational higher education: balanced scorecard measures with uncertainty (2016)Using the balanced scorecard as a strategic management system (1996)A performance measurement system for facility management (2007)Integrating the Balanced Scorecard with Six Sigma (2012)The Evolution of Balanced Scorecard in Healthcare: A Systematic Review of Its Design, Implementation, Use, and Review (2022)Analysis of interaction among the barriers to total quality management implementation using interpretive structural modeling approach (2011)Interpretive structural modeling of supply chain risks (2011)A novel hybrid MCDM model for performance evaluation of research and technology organizations based on BSC approach (2016)Addressing the sustainable development through sustainable procurement: What factors resist the implementation of sustainable procurement in Pakistan? (2018)Evaluation of critical constructs for measurement of sustainable supply chain practices in lean‐agile firms of Indian origin: A hybrid ISM‐ANP approach (2020)A 2-tuple fuzzy linguistic representation model for computing with words (2000)Analyzing internal barriers for automotive parts remanufacturers in China using grey-DEMATEL approach (2014)Intuitionistic fuzzy based DEMATEL method for developing green practices and performances in a green supply chain (2015)A large group decision making approach for dependence assessment in human reliability analysis (2018)IDENTIFYING KEY FACTORS FOR ADOPTING ARTIFICIAL INTELLIGENCE-ENABLED AUDITING TECHNIQUES BY JOINT UTILIZATION OF FUZZY-ROUGH SET THEORY AND MRDM TECHNIQUE (2020)Analyzing the key performance indicators of circular supply chains by hybrid fuzzy cognitive mapping and Fuzzy DEMATEL: evidence from healthcare sector (2022)Constructing performance appraisal indicators for mobility of the service industries using Fuzzy Delphi Method (2007)The relationship between knowledge management enablers and performance (2009)Hospital performance evaluation by a hesitant fuzzy linguistic best worst method with inconsistency repairing (2019)A new fuzzy approach based on BWM and fuzzy preference programming for hospital performance evaluation: A case study (2020)Evaluating the effect of key performance indicators of vaccine supply chain on sustainable development of mission indradhanush: A structural equation modeling approach (2020)A TOE Approach to Establish a Green Supply Chain Adoption Decision Model in the Semiconductor Industry (2016)Sustainability in The Banking Industry: A Strategic Multi‐Criterion Analysis (2017)DEMATEL Technique: A Systematic Review of the State‐of‐the‐Art Literature on Methodologies and Applications (2018)Scoping review of balanced scorecards for use in healthcare settings: development and implementation (2021)Social capital and organizational performance: The mediating role of innovation activities and intellectual capital (2022)
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References

  • 2002Balanced Scorecard Step-by-Step: Maximizing Performance and Maintaining Results605 cited
  • 2010A Fuzzy DEMATEL framework for modeling cause and effect relationships of strategy map221 cited
  • 2011Constructing a strategy map for banking institutions with key performance indicators of the balanced scorecard210 cited
  • 2012Integrating hierarchical balanced scorecard with fuzzy linguistic for evaluating operating room performance in hospitals92 cited
  • 2017Identifying Key Performance Indicators for Holistic Hospital Management with a Modified DEMATEL Approach90 cited
  • 2007A semantic fuzzy expert system for a fuzzy balanced scorecard71 cited
  • 2014Performance outcomes of balanced scorecard application in hospital administration in China67 cited
  • 2007Balanced scorecard application in the health care industry: a case study.67 cited
  • 2014Development of Balanced Scorecard for healthcare using Interpretive Structural Modeling and Analytic Network Process64 cited
  • 2005Application of the Balanced Scorecard in Spanish private health‐care management60 cited
  • 2017Key performance indicators in hospital based on balanced scorecard model53 cited
  • 2006Using Path Analysis to Examine Causal Relationships Among Balanced Scorecard Performance Indicators for General Hospitals51 cited
  • 2015The Balanced Scorecard Implementation, Integrated Approach and the Quality of Its Measurement41 cited

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  • 2015Organizational Structure and Performances of Responsible Malaysian Healthcare Providers: A Balanced Scorecard Perspective32 cited
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    • 2022Empirical analysis of Lean Six Sigma implementation barriers in healthcare sector using fuzzy DEMATEL approach: an Indian perspective17 cited