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From retail innovation and image to loyalty: moderating effects of product type
16 references·2 citing·46 second hopsampled
From retail innovation and image to loyalty: moderating effects of product type (2018)From retail innovation and image to loyal…Sensitivity of Goodness of Fit Indexes to Lack of Measurement Invariance (2007)Sensitivity of Goodness of Fi…Value dimensions, perceived value, satisfaction and loyalty: an investigation of university students’ travel behaviour (2005)Value dimensions, perceived v…Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…The Influence of Multiple Store Environment Cues on Perceived Merchandise Value and Patronage Intentions (2002)The Influence of Multiple Sto…Experiential value: conceptualization, measurement and application in the catalog and Internet shopping environment☆11☆This article is based upon the first author’s doctoral dissertation completed while at Georgia Institute of Technology. (2001)Experiential value: conceptua…Consumer perceived value: The development of a multiple item scale (2001)Consumer perceived value: The…Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Assessing the effects of qual…Consumer Value: A Framework for Analysis and Research (1999)Consumer Value: A Framework f…Assessing Measurement Invariance in Cross‐National Consumer Research (1998)Assessing Measurement Invaria…The Behavioral Consequences of Service Quality (1996)The Behavioral Consequences o…A Reexamination of the Determinants of Consumer Satisfaction (1996)A Reexamination of the Determ…Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value (1994)Work and/or Fun: Measuring He…The use of lisrel in validating marketing constructs (1991)The use of lisrel in validati…Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural equation modeling …Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Consumer Perceptions of Price…The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun (1982)The Experiential Aspects of C…Capturing consumer loyalty through technological innovation and sustainability: the moderating effect of the grocery commercial format (2023)Capturing consumer loyalty th…Does sustainability drive to create store equity? A proposal through image, quality and loyalty (2021)Does sustainability drive to …A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Measuring Service Quality: A Reexamination and Extension (1992)The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships (1999)Understanding Customer Experience Throughout the Customer Journey (2016)The Theory of Buyer Behavior (1971)Structure and Functions of Fantasy (1974)An Information Processing Theory of Consumer Choice (1979)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Comparative fit indexes in structural models. (1990)Alternative Ways of Assessing Model Fit (1992)Principles of Linguistic Change: Internal Factors (1994)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Measurement invariance conventions and reporting: The state of the art and future directions for psychological research (2016)Thanks coefficient alpha, we’ll take it from here. (2017)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)How destination image and evaluative factors affect behavioral intentions? (2006)Examining the structural relationships of destination image, tourist satisfaction and destination loyalty: An integrated approach (2007)Experience quality, perceived value, satisfaction and behavioral intentions for heritage tourists (2009)Information and Consumer Behavior (1970)The nature of human values (1973)The Effect of a Market Orientation on Business Profitability (1990)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Using PLS Path Modeling for Assessing Hierarchical Construct Models: Guidelines and Empirical Illustration1 (2009)The Competitive Advantage of Nations (1991)Customer perceived value, satisfaction, and loyalty: The role of switching costs (2004)The four levels of loyalty and the pivotal role of trust: a study of online service dynamics (2004)Value-based Adoption of Mobile Internet: An empirical investigation (2005)Consumer Ethnocentrism: Construction and Validation of the CETSCALE (1987)Structural Model Evaluation and Modification: An Interval Estimation Approach (1990)Structural Equations with Latent Variables. 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References

  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
  • 1988Structural equation modeling in practice: A review and recommended two-step approach.41,858 cited
  • 1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence18,274 cited
  • 2007Sensitivity of Goodness of Fit Indexes to Lack of Measurement Invariance12,160 cited
  • 1996The Behavioral Consequences of Service Quality11,994 cited
  • 1982The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun8,274 cited
  • 2001Consumer perceived value: The development of a multiple item scale6,635 cited
  • 2000Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments6,398 cited
  • 1994Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value6,019 cited
  • 1998Assessing Measurement Invariance in Cross‐National Consumer Research4,759 cited
  • 2002The Influence of Multiple Store Environment Cues on Perceived Merchandise Value and Patronage Intentions2,256 cited
  • 2001Experiential value: conceptualization, measurement and application in the catalog and Internet shopping environment☆11☆This article is based upon the first author’s doctoral dissertation completed while at Georgia Institute of Technology.2,165 cited
  • 1996A Reexamination of the Determinants of Consumer Satisfaction

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1,904 cited
  • 1991The use of lisrel in validating marketing constructs1,864 cited
  • 1999Consumer Value: A Framework for Analysis and Research1,527 cited
  • 2005Value dimensions, perceived value, satisfaction and loyalty: an investigation of university students’ travel behaviour1,354 cited
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    • 2021Does sustainability drive to create store equity? A proposal through image, quality and loyalty13 cited
    • 2023Capturing consumer loyalty through technological innovation and sustainability: the moderating effect of the grocery commercial format12 cited