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Evaluating and Informing the Design of Chatbots

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References

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Cited by

2020How Should My Chatbot Interact? A Survey on Social Characteristics in Human–Chatbot Interaction Design684 cited
2021What makes you continuously use chatbot services? Evidence from chinese online travel agencies334 cited
2021The Chatbot Usability Scale: the Design and Pilot of a Usability Scale for Interaction with AI-Based Conversational Agents310 cited

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