Article2008

A Primer for Developing a Public Agency Service Ethos of Cultural Competency in Public Services Programming and Public Services Delivery

18 citations0/0 files storedJournal of Public Affairs Education

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Public Policy and Administration Research Public Administration in Developing Nations Cultural Competency in Health Care

Abstract

This paper addresses the need for culturally appropriate and culturally effective public programs and public services. The author discusses cultural competency in public services programming and public services delivery and addresses cultural competency concerns in human resources training, education, and service delivery. Examples of best practices in public policymaking and management are provided, and the author discusses what a public agency must do to develop and promote an ethos of community spirit through the use and application of cultural competency. The paper also provides a cultural competency glossary for public agencies.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 18 citations exist upstream.

References

1993Organizational culture and leadership 1986Organizational Culture and Leadership 2003Health Care Disparities 1998Cultural Humility Versus Cultural Competence: A Critical Distinction in Defining Physician Training Outcomes in Multicultural Education 2002Cultural Sensitivity and Adaptation in Family-Based Prevention Interventions 2002Cultural Competence in Health Care: Emerging Frameworks and Practical Approaches 2006Cultural competency: From philosophy to research and practice 1999Cultural Proficiency: A Manual for School Leaders

Cited by

2012Culture, Recognition, and the Negotiation of Difference 2010Exploring Cultural Competency Within the Public Affairs Curriculum 2011HIV/Aids marketing communication and the role of fear, efficacy, and cultural characteristics in promoting social change 2023Overcoming neutrality as an organizational learning impediment 2021An evaluation of undergraduate public administration programs at Turkish Universities: Reviewing the literature and proposing a model of cultural competence development

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

Imported from OpenAlex (CC0) — nothing here is generated.