A Case Study of Measuring Outcomes in an MPA Program

Abstract

Many MPA programs are struggling to identify ways to evaluate their outcomes. This paper describes the development and implementation of a method for assessing student learning outcomes in the MPA program at the University of Colorado Denver. The multi-method approach makes use of rubrics to examine whether students demonstrate the desired knowledge and skill, and student surveys to describe students’ perceptions of their abilities in the same areas. Means for gaining faculty commitment to the process and making use of the information for program improvement are discussed.

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