Comprehensive performance measurement system, procedural fairness and managerial performance

Susiana Susiana · Yusnaini Yusnaini · Manatap Berliana Lumban Gaol · Imam Ghozali · Fuad Fuad

11 citations0/0 files storedJournal of Business & Retail Management Research

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Accounting and Organizational Management Public Policy and Administration Research Employee Performance and Motivation

Abstract

The aim of this study is to investigate the role of comprehensive performance measurement systems (CPMS) on managerial performance (MP), which is mediated by procedural fairnes.In order to generate the goal of the study, the researchers conduct a survey study at manufaturing firms.We test our 84 usable data from middle and functional managers of the firms using Sstructural Equation Modelling analysis, in particularly Warp PLS 4.0.The results indicate that CPMS has a significant effect on managerial performance (MP) both directly and indirectly through procedural fairness (PF).This study demonstrates the importance of procedural justice implementation in companies with respect to the application of CPMS.

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2001Justice at the millenium: A meta-analytic review of 25 years of organizational justice research.2001Transforming the Balanced Scorecard from Performance Measurement to Strategic Management: Part I 2010Structural Equation Modeling in Information Systems Research Using Partial Least Squares 2007The Management of Organizational Justice 2013New Developments in Goal Setting and Task Performance 2003Performance implications of strategic performance measurement in financial services firms 2004Integrative strategic performance measurement systems, strategic alignment of manufacturing, learning and strategic outcomes: an exploratory study 2003Management Control Systems: Performance Measurement, Evaluation and Incentives

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