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Chatbots and New Audience Opportunities for Museums and Heritage Organisations
1 references·9 citing·31 second hop
Chatbots and New Audience Opportunities for Museums and Heritage Organisations (2018)Chatbots and New Audience Opportunities f…Computing Machinery and Intelligence (1950) (2004)Computing Machinery and Intel…Reshaping Museum Experiences with AI: The ReInHerit Toolkit (2025)Reshaping Museum Experiences …Perspectives on Amplifying Participation in Museums Through Global Digital Citizenship (2025)Perspectives on Amplifying Pa…Artificial Exchange: Chatbots and the Ethics of Museum Experience Design (2025)Artificial Exchange: Chatbots…Generating Reflective Questions for Engaging Gallery Visitors in ArtMuse (2023)Generating Reflective Questio…Spanish house museums on the web and with the web: a galaxy of technologies (2021)Spanish house museums on the …Application of VR Technology in Museum Narrative Design with Computer Vision Models (2021)Application of VR Technology …A Low Cost Virtual Guide for Next Generation Smart Museums (2021)A Low Cost Virtual Guide for …Co-designing a conversational interactive exhibit for children (2020)Co-designing a conversational…Participatory Innovation and Prototyping in the Cultural Sector: A case study (2019)Participatory Innovation and …Participatory IT Design (2004)The Participatory Museum (2010)Interacting: Art, research and the Creative Practitioner (2011)The Flow of Digital Transition: The Challenges of Technological Solutions for Hotels (2025)Collaborative museums (2012)Museums and Digital Culture (2019)UX values framing: an authoring tool to capture children’s values for widening narratives (2025)Museum Experience Design: A Modern Storytelling Methodology (2017)Museum spaces and experiences for children – ambiguity and uncertainty in defining the space, the child and the experience (2018)A framework for constructing and evaluating the role of MR as a holographic virtual guide in museums (2021)A Service Quality Model and its Marketing Implications (1984)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Beyond the hype: Big data concepts, methods, and analytics (2014)Beautiful guides. The value of explainers in science communication (2005)Museum finances: challenges beyond economic crises (2012)Engaging Museum Visitors with AI: The Case of Chatbots (2019)Practical Evaluation Guide: Tools for Museums and Other Informal Educational Settings (1999)Teaching in the art museum: interpretation as experience (2011)HISTORIAE, History of Socio-Cultural Transformation as Linguistic Data Science. A Humanities Use Case (2019)Communities of Practice (1998)Technology and Social Inclusion (2003)Immersive technologies and the sustainability transition: A critical review of their integration in cultural heritage and museums (2026)The Museum Experience Revisited (2016)An Intelligence in Our Image: The Risks of Bias and Errors in Artificial Intelligence (2017)Museums and Digital Culture: From Reality to Digitality in the Age of COVID-19 (2022)The Role of Digital Innovation in Fostering Sustainability: A Lithuanian Comparative Case Study of Public and Private Museums (2025)Minds, brains, and programs (1980)Antagonism and Relational Aesthetics (2004)Epistemic Injustice (2007)GPT-3: Its Nature, Scope, Limits, and Consequences (2020)On the Opportunities and Risks of Foundation Models (2021)
this work references cited by second hop

References

  • 2004Computing Machinery and Intelligence (1950)6,119 cited

Cited by

  • 2025Reshaping Museum Experiences with AI: The ReInHerit Toolkit21 cited
  • 2019Participatory Innovation and Prototyping in the Cultural Sector: A case study18 cited
  • 2020Co-designing a conversational interactive exhibit for children9 cited
  • 2025Perspectives on Amplifying Participation in Museums Through Global Digital Citizenship6 cited
  • 2023Generating Reflective Questions for Engaging Gallery Visitors in ArtMuse3 cited
  • 2021Spanish house museums on the web and with the web: a galaxy of technologies3 cited
  • 2025Artificial Exchange: Chatbots and the Ethics of Museum Experience Design2 cited
  • 2021A Low Cost Virtual Guide for Next Generation Smart Museums2 cited
  • 2021Application of VR Technology in Museum Narrative Design with Computer Vision Models2 cited

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