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Strategi Customer Relationship Management (CRM) PT Angkasa Pura II (Persero)
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Strategi Customer Relationship Management (CRM) PT Angkasa Pura II (Persero) (2018)Strategi Customer Relationship Management…Metodologi penelitian kualitatif (2017)Metodologi penelitian kualita…Teknik Praktis : Riset Komunikasi (2014)Teknik Praktis : Riset Komuni…Strategi Promosi yang Kreatif dan Analisis Kasus Integrated Marketing Communication (2009)Strategi Promosi yang Kreatif…Effective public relations / edisi kesembilan (2009)Effective public relations / …METODE PENELITIAN KUANTITATIF DAN KUALITATIF (2006)METODE PENELITIAN KUANTITATIF…Metodologi Penelitian Kualitatif (2004)Metodologi Penelitian Kualita…Studi Kasus Desain Dan Metode (2003)Studi Kasus Desain Dan MetodeSecrets of Customer Relationship Management (2000)Secrets of Customer Relations…Time as an Indicator of the Perceptions and Behavior of Members of a Key Public: Monitoring and Predicting Organization-Public Relationships (1999)Time as an Indicator of the P…Qualitative inquiry and research design: choosing among five traditions. (1998)Qualitative inquiry and resea…Theories of Human Communication (1978)Relationship management in public relations: dimensions of an organization-public relationship (1998)The Effect of Web Characteristics on Relationship Building (2003)Corporate Philanthropy and Corporate Community Relations: Measuring Relationship-Building Results (2005)Social Exchange Theory (2006)Toward a Model of Political Organization–Public Relationships: Antecedent and Cultivation Strategy Influence on Citizens' Relationships with Political Parties (2010)PENGARUH DISIPLIN KERJA TERHADAP KINERJA KARYAWAN (PADA PT. BANK DANAMON TBK CABANG BINTARO) (2017)PENGARUH KUALITAS PRODUK DAN KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN PT. RADEKATAMA PIRANTI NUSA (2019)The Effect of Job Satisfaction and Organizational Culture on Employee Performance of the Royal Hotel in East Aceh District (2020)How Many Interviews Are Enough? (2005)A General Inductive Approach for Analyzing Qualitative Evaluation Data (2006)The Circular Economy – A new sustainability paradigm? (2016)Meyakinkan Validitas Data Melalui Triangulasi Pada Penelitian Kualitatif (2010)ANALISIS DATA KUALITATIF (2019)Memahami desain metode penelitian kualitatif (2021)PARTISIPASI MASYARAKAT DAN STAKEHOLDER DALAM PENYELENGGARAAN PROGRAM CORPORATE SOCIAL RESPONSIBILITY (CSR) DAN DAMPAKNYA TERHADAP KOMUNITAS PERDESAAN (2011)HUBUNGAN ANTARA MOTIVASI BELAJAR DENGAN MINAT BELAJAR SISWA KELAS IV SDN PORIS GAGA 05 KOTA TANGERANG (2017)ANALISIS SEMIOTIKA ROLAND BARTHES PADA RITUAL OTONAN DI BALI (2019)PEMANFAATAN MEDIA SOSIAL SEBAGAI MEDIA PROMOSI (2019)Pemanfaatan Media Sosial Tiktok Sebagai Media Promosi Industri Kuliner Di Yogyakarta Pada Masa Pandemi Covid-19 (Studi Kasus Akun TikTok Javafoodie) (2021)PERANCANGAN SISTEM INFORMASI PENJUALAN BERBASIS WEB PADA RAHAYU PHOTO COPY DENGAN DATABASE MySQL (2021)OBSERVASI SEBAGAI ALAT EVALUASI DALAM DUNIA PENDIDIKAN DAN PENGAJARAN (2008)PERAN PEKERJA PEREMPUAN DALAM MEMENUHI EKONOMI KELUARGA: DARI PERAN DOMESTIK MENUJU SEKTOR PUBLIK (2018)Ragam Pendekatan Penelitian Kualitatif (2020)Mediating, Interactive, and Non‐linear Effects in Service Quality and Satisfaction with Services Research (2002)Towards a holistic perspective of customer relationship management (CRM) implementation: A case study of the Housing and Development Board, Singapore (2006)THE EFFECT OF SERVICE QUALITY, PERCEIVED VALUE AND MEDIATING EFFECT OF BRAND IMAGE ON BRAND TRUST (2020)Persepsi Jurnalis dan Praktisi Humas terhadap Nilai Berita (2013)Analisis Strategi Marketing Public Relations Dalam Meningkatkan Loyalitas Customer Sofyan Hotel (Studi Deskriptif Pada Sofyan Hotel Cut Meutia Menteng Jakarta Pusat) (2020)PENERAPAN PEMBELAJARAN PENDIDIKAN AGAMA ISLAM DALAM MEMBENTUK KARAKTER PRIBADI YANG ISLAMI (2018)Kualitatif: Ciri dan Karakter Sebagai Metodologi (2020)Peran Orang Tua dalam Mendukung Kegiatan Pembelajaran di Rumah pada Masa Pandemi (2020)
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References

  • 1998Qualitative inquiry and research design: choosing among five traditions.18,565 cited
  • 2017Metodologi penelitian kualitatif14,316 cited
  • 2004Metodologi Penelitian Kualitatif2,119 cited
  • 2006METODE PENELITIAN KUANTITATIF DAN KUALITATIF2,063 cited
  • 2014Teknik Praktis : Riset Komunikasi1,576 cited
  • 2003Studi Kasus Desain Dan Metode1,039 cited
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  • 2000Secrets of Customer Relationship Management185 cited
  • 1999Time as an Indicator of the Perceptions and Behavior of Members of a Key Public: Monitoring and Predicting Organization-Public Relationships98 cited
  • 2009Effective public relations / edisi kesembilan62 cited

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