References

• 1995Performance measurement system design3,257 cited
• 2013Validity and generalization in future case study evaluations1,923 cited
• 2006The resilient enterprise: overcoming vulnerability for competitive advantage1,218 cited
• 2007Six Sigma: Definition and underlying theory⋆876 cited
• 2000Implementing Six Sigma: Smarter Solutions Using Statistical Methods772 cited
• 2010Lean Six Sigma – getting better all the time713 cited
• 2002Critical success factors for the successful implementation of six sigma projects in organisations679 cited
• 2016Validity and Generalization in Future Case Study Evaluations599 cited
• 2006Similarities and differences between TQM, six sigma and lean550 cited
• 2010Understanding the influence of corporate social responsibility on corporate identity, image, and firm performance386 cited
• 2010The integration of Six Sigma and lean management370 cited
• 2006Method and context perspectives on learning and knowledge creation in quality management305 cited
• 2012Lean Six Sigma for higher education institutions (HEIs)288 cited
• 2005Six Sigma: The role of goals in improvement teams250 cited
• 2007The current state of six sigma application in services