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Nudge, not sludge
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  • 2019Human Capital and Administrative Burden: The Role of Cognitive Resources in Citizen‐State Interactions452 cited
  • 2020Red Tape, Organizational Performance, and Employee Outcomes: Meta‐analysis, Meta‐regression, and Research Agenda158 cited
  • 2020The unequal distribution of administrative burden: A framework and an illustrative case study for understanding variation in people's experience of burdens157 cited
  • 2020Sludge Audits151 cited
  • 2020Burdens, Sludge, Ordeals, Red tape, Oh My!: A User's Guide to the Study of Frictions130 cited
  • 2022Digital literacy and online political behavior117 cited
  • 2020Mental health: why it still matters in the midst of a pandemic100 cited
  • 2019Behavioral biases in marketing98 cited
  • 2022The Digital Landscape of Nudging: A Systematic Literature Review of Empirical Research on Digital Nudges93 cited
  • 2020Behavior change84 cited
  • 2020Nudge FORGOOD78 cited
  • 2021Nudges for COVID-19 voluntary vaccination: How to explain peer information?70 cited
  • 2022Dark patterns in online shopping: do they work and can nudges help mitigate impulse buying?69 cited
  • 2021Sludge and transaction costs67 cited

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  • 2020Nudge/sludge symmetry: on the relationship between nudge and sludge and the resulting ontological, normative and transparency implications67 cited
  • 2021Gaming the system: suboptimal compliance with loot box probability disclosure regulations in China66 cited