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The influences of relationship quality with external partners and required levels of approval of messaging on crisis preparedness
16 references·2 citing·39 second hop
The influences of relationship quality with external partners and required levels of approval of messaging on crisis preparedness (2018)The influences of relationship quality wi…The role of social media in local government crisis communications (2015)The role of social media in l…Handbook of Risk and Crisis Communication (2010)Handbook of Risk and Crisis C…A quantitative review of crisis communication research in public relations from 1991 to 2009 (2010)A quantitative review of cris…Effects of Questionnaire Length on Participation and Indicators of Response Quality in a Web Survey (2009)Effects of Questionnaire Leng…Organisational Crisis-Preparedness: The Importance of Learning from Failures (2008)Organisational Crisis-Prepare…Best Practices in Crisis Communication: An Expert Panel Process (2006)Best Practices in Crisis Comm…Crisis and Emergency Risk Communication (2005)Crisis and Emergency Risk Com…Crisis and Emergency Risk Communication as an Integrative Model (2005)Crisis and Emergency Risk Com…Managerial decision-making under crisis: The role of emotion in an intuitive decision process (2004)Managerial decision-making un…Effective Crisis Management through Established Stakeholder Relationships (2001)Effective Crisis Management t…Image repair discourse and crisis communication (1997)Image repair discourse and cr…Evolution of the Manager Role in Public Relations Practice (1995)Evolution of the Manager Role…Choosing the Right Words (1995)Choosing the Right WordsAccounts, excuses, and apologies: a theory of image restoration strategies (1995)Accounts, excuses, and apolog…Some Consequences of Crisis Which Limit the Viability of Organizations (1963)Some Consequences of Crisis W…Some Consequences of Crisis Which Limit the Viability of Organizations (1963)Some Consequences of Crisis W…The state of health public relations: A content analysis of published articles in seven communication journals from 2001 to 2021 (2022)The state of health public re…Relational immunity? Examining relationship as crisis shield (2020)Relational immunity? Examinin…Mail and Telephone Surveys: The Total Design Method. (1982)A Meta-Analysis of Response Rates in Web- or Internet-Based Surveys (2000)E-mail Survey Response Rates: A Review (2006)Research Synthesis: AAPOR Report on Online Panels (2010)Developing a Questionnaire (2015)The value of online surveys: a look back and a look ahead (2018)The social psychology of organizing (1969)Research in Organizational Behavior. (1986)Post-crisis communication and renewal: Expanding the parameters of post-crisis discourse (2006)Strategic management a stakeholder approach (2010)Toward a Publics-Driven, Emotion-Based Conceptualization in Crisis Communication: Unearthing Dominant Emotions in Multi-Staged Testing of the Integrated Crisis Mapping (ICM) Model (2012)Microfoundations for stakeholder theory: Managing stakeholders with heterogeneous motives (2013)The Discovery of Grounded Theory: Strategies for Qualitative Research. (1968)Excellence in Public Relations and Communication Management (2013)Social media and disasters: a functional framework for social media use in disaster planning, response, and research (2014)Leadership competencies and the essential role of human resource development in times of crisis: a response to Covid-19 pandemic (2020)Review and analysis of current responses to COVID-19 in Indonesia: Period of January to March 2020 (2020)Communication Yearbook 15. (1993)Ongoing Crisis Communication: Planning, Managing, and Responding (1999)Risk Communication for Public Health Emergencies (2007)An attributional analysis of reactions to stigmas. (1988)Advances in Consumer Research (1992)A First Look at Communication Theory (1994)Communication and Attributions in a Crisis: An Experimental Study in Crisis Communication (1996)Is the medium the message? Perceptions of and reactions to crisis communication via twitter, blogs and traditional media (2011)Social Media Use During Disasters (2015)Scientists’ Prioritization of Communication Objectives for Public Engagement (2016)Mental health consequences of COVID-19 media coverage: the need for effective crisis communication practices (2021)An Analytic Framework for Crisis Situations: Better Responses From a Better Understanding of the Situation (1998)“Too Good to be True!”. The Effectiveness of CSR History in Countering Negative Publicity (2008)The Handbook of Crisis Communication (2010)An empirical investigation into supply chain vulnerability (2006)A framework for examining leadership in extreme contexts (2009)Job demands-resources theory in times of crises: New propositions (2022)A Model of Crisis Perception: A Theoretical and Empirical Analysis (1980)Change in the Presence of Residual Fit: Can Competing Frames Coexist? (2006)Small Business in the Face of Crisis: Identifying Barriers to Recovery from a Natural Disaster 1 (2006)Managing the Message: The Effects of Firm Actions and Industry Spillovers on Media Coverage Following Wrongdoing (2012)Understanding Attributions of Corporate Social Irresponsibility (2012)
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References

  • 1997Image repair discourse and crisis communication1,401 cited
  • 2009Effects of Questionnaire Length on Participation and Indicators of Response Quality in a Web Survey1,303 cited
  • 2005Crisis and Emergency Risk Communication as an Integrative Model1,284 cited
  • 2006Best Practices in Crisis Communication: An Expert Panel Process922 cited
  • 1995Accounts, excuses, and apologies: a theory of image restoration strategies872 cited
  • 1995Choosing the Right Words802 cited
  • 1963Some Consequences of Crisis Which Limit the Viability of Organizations651 cited
  • 2010Handbook of Risk and Crisis Communication525 cited
  • 1963Some Consequences of Crisis Which Limit the Viability of Organizations367 cited
  • 2001Effective Crisis Management through Established Stakeholder Relationships309 cited
  • 2015The role of social media in local government crisis communications297 cited
  • 1995Evolution of the Manager Role in Public Relations Practice288 cited
  • 2008Organisational Crisis-Preparedness: The Importance of Learning from Failures288 cited
  • 2004Managerial decision-making under crisis: The role of emotion in an intuitive decision process284 cited
  • 2010A quantitative review of crisis communication research in public relations from 1991 to 2009

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246 cited
  • 2005Crisis and Emergency Risk Communication241 cited
  • Cited by

    • 2020Relational immunity? Examining relationship as crisis shield13 cited
    • 2022The state of health public relations: A content analysis of published articles in seven communication journals from 2001 to 20217 cited