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Experiencing P2P accommodations: Anecdotes from Chinese customers · Study

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ArticleExperiencing P2P accommodations: Anecdotes from Chinese customers

Jing Lyu2018

OA

Articlegreen2018

Experiencing P2P accommodations: Anecdotes from Chinese customers

Jing Lyu · Mimi Li · Rob Law

95 citations·0/0 files stored·International Journal of Hospitality Management

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Sharing Economy and Platforms Customer Service Quality and Loyalty Service and Product Innovation

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References

2015Qualitative Inquiry and Research Design: Choosing Among Five Approaches 2017Qualitative Inquiry and Research Design : Choosing Among Five Approaches 2000Determining Validity in Qualitative Inquiry 1982The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun 2007Analyzing Qualitative Data 2015The sharing economy: Why people participate in collaborative consumption 1998Welcome to the experience economy.1999Experiential Marketing

Cited by

2019Examining structural relationships among service quality, perceived value, satisfaction and revisit intention for airbnb guests 2021Listening to online reviews: A mixed-methods investigation of customer experience in the sharing economy 2020New measuring stick on sharing accommodation: Guest-perceived benefits and risks 2019Examining the antecedents and consequences of trust in the context of peer-to-peer accommodation 2019Price Determinants of Airbnb Listings: Evidence from Hong Kong

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Details

Year2018

Typearticle

Published2018-08-04

VenueInternational Journal of Hospitality Management

ISSN-L0278-4319

Languageen

Citations95

Files0 public / 0

ShelfSharing Economy and Platforms

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doi10.1016/j.ijhm.2018.07.012

openalex_workW2887762072

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2019

Gender, loyalty card membership, age, and critical incident recovery: Do they moderate experience-loyalty relationship?

2019A Lefebvrian analysis of Airbnb space

2020Examining the determinants of the count of customer reviews in peer-to-peer home-sharing platforms using clustering and count regression techniques