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Low-fare flights across the Atlantic: Impact of low-cost, long-haul trans-Atlantic flights on passenger choice of Carrier
16 references·3 citing·39 second hop
Low-fare flights across the Atlantic: Impact of low-cost, long-haul trans-Atlantic flights on passenger choice of Carrier (2019)Low-fare flights across the Atlantic: Imp…Air Transportation (2016)Air TransportationThe growth limits of the low cost carrier model (2012)The growth limits of the low …Principles and Practice of Structural Equation Modeling (2012)Principles and Practice of St…Possibilities to improve the aircraft interior comfort experience (2011)Possibilities to improve the …Customer Satisfaction with Commercial Airlines: The Role of Perceived Safety and Purpose of Travel (2011)Customer Satisfaction with Co…Antecedents of airline passenger loyalty: Low-cost versus traditional airlines (2010)Antecedents of airline passen…Consumer willingness to pay for in-flight service and comfort levels: A choice experiment (2009)Consumer willingness to pay f…Passenger perceptions of service quality: Korean and Australian case studies (2007)Passenger perceptions of serv…Passengers’ perceptions of low cost airlines and full service carriers: A case study involving Ryanair, Aer Lingus, Air Asia and Malaysia Airlines (2005)Passengers’ perceptions of lo…Passenger expectations and airline services: a Hong Kong based study (2003)Passenger expectations and ai…Marketing low-cost airline services to business travellers (2001)Marketing low-cost airline se…International service variants: airline passenger expectations and perceptions of service quality (2000)International service variant…The choice of air carrier, flight, and fare class (1999)The choice of air carrier, fl…Principles and Practice of Structural Equation Modeling (1998)Principles and Practice of St…SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)SERVQUAL: A multiple-Item Sca…Air transportation: A management perspective (1986)Air transportation: A managem…The nexus of aviation and tourism growth in the South Pacific Region (2021)The nexus of aviation and tou…Transport geography in Iceland (2020)Transport geography in IcelandThe development of long-haul low-cost networks in the North Atlantic airline market: An exploratory data approach (2020)The development of long-haul …Strategic Management and Marketing in the Service Sector (1984)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)The Behavioral Consequences of Service Quality (1996)Evolving to a New Dominant Logic for Marketing (2003)Measuring Service Quality: A Reexamination and Extension (1992)Examining airline service quality from a process perspective (2004)Expectations and perceptions in airline services: An analysis using weighted SERVQUAL scores (2007)Impact of service quality on customer satisfaction in Malaysia airlines: A PLS-SEM approach (2018)Deregulating the airlines (1986)Discrete Choice Analysis: Theory and Application to Travel Demand. (1987)Discrete choice analysis: Theory and application to travel demand (1988)The US airlines relative positioning based on attributes of service quality (2003)Modelling airport and airline choice behaviour with the use of stated preference survey data (2006)Loyalty Programmes: Current Knowledge and Research Directions* (2011)Service Quality and Customer Loyalty in the Commercial Airline Industry (1993)Customer satisfaction with services: putting perceived value into the equation (2000)The Loyalty Effect (2001)Latent class models of international air carrier choice (2009)A hybrid approach based on fuzzy AHP and 2-tuple fuzzy linguistic method for evaluation in-flight service quality (2017)Understanding the dynamics of the quality of airline service attributes: Satisfiers and dissatisfiers (2020)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)Exploring international tourists' perceptions of hotel operations by using a modified SERVQUAL approach – a case study of Mauritius (2004)Customer satisfaction using low cost carriers (2010)A cross cultural investigation of airlines service quality through integration of Servqual and the Kano model (2014)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)The Commitment-Trust Theory of Relationship Marketing (1994)Consumer trust in tourism and hospitality: A review of the literature (2014)Determinants of trust towards tourist destinations (2017)Voice of airline passenger: A text mining approach to understand customer satisfaction (2019)Multidimensional Assessment of Emotion Regulation and Dysregulation: Development, Factor Structure, and Initial Validation of the Difficulties in Emotion Regulation Scale (2003)Structural Equation Modelling: Guidelines for Determining Model Fit (2008)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)POSITIVE PSYCHOLOGICAL CAPITAL: MEASUREMENT AND RELATIONSHIP WITH PERFORMANCE AND SATISFACTION (2007)Measurement invariance conventions and reporting: The state of the art and future directions for psychological research (2016)Assessing measurement model quality in PLS-SEM using confirmatory composite analysis (2019)Service quality and price perception of service: Influence on word-of-mouth and revisit intention (2016)The long-haul low-cost carrier: A unique business model (2009)Factors that predict passengers willingness to fly during and after the COVID-19 pandemic (2020)
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References

  • 2012Principles and Practice of Structural Equation Modeling38,893 cited
  • 1998Principles and Practice of Structural Equation Modeling36,041 cited
  • 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
  • 2003Passenger expectations and airline services: a Hong Kong based study442 cited
  • 2005Passengers’ perceptions of low cost airlines and full service carriers: A case study involving Ryanair, Aer Lingus, Air Asia and Malaysia Airlines418 cited
  • 2000International service variants: airline passenger expectations and perceptions of service quality277 cited
  • 2010Antecedents of airline passenger loyalty: Low-cost versus traditional airlines196 cited
  • 1999The choice of air carrier, flight, and fare class175 cited
  • 1986Air transportation: A management perspective174 cited
  • 2007Passenger perceptions of service quality: Korean and Australian case studies171 cited
  • 2011Possibilities to improve the aircraft interior comfort experience162 cited
  • 2011Customer Satisfaction with Commercial Airlines: The Role of Perceived Safety and Purpose of Travel150 cited
  • 2012The growth limits of the low cost carrier model143 cited
  • 2001Marketing low-cost airline services to business travellers137 cited

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  • 2009Consumer willingness to pay for in-flight service and comfort levels: A choice experiment131 cited
  • 2016Air Transportation130 cited
  • Cited by

    • 2021The nexus of aviation and tourism growth in the South Pacific Region24 cited
    • 2020The development of long-haul low-cost networks in the North Atlantic airline market: An exploratory data approach13 cited
    • 2020Transport geography in Iceland8 cited