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Cited by

• 2010Parameters for Crisis Communication454 cited
• 2004Lessons from Crisis Research169 cited
• 2006Crisis management in the Australian tourism industry: Preparedness, personnel and postscript97 cited
• 2004Crises as Ill-Structured Messes92 cited
• 2006Antecedents of creative decision making in organizational crisis: A team-based simulation65 cited
• 2009Defying a Reputational Crisis – Cadbury's Salmonella Scare: Why are Customers Willing to Forgive and Forget?61 cited
• 2003How past becomes prologue: a sensemaking interpretation of the hindsight-foresight relationship given the circumstances of crisis42 cited
• 2012Evaluating organisational performance during crises: A multi-dimensional framework13 cited
• 2015Leader culpability, hopelessness, and learning during organizational crises9 cited
• 2020Finding renewal in the midst of disaster: The case of the deepwater horizon oil spill8 cited
• 2007Understanding and Managing Crises in an “Online World”8 cited
• 2010Crisis management: a strategic and tactical leadership imperative for organisational sustainability8 cited
• 2011Exploring Crisis Readiness in Peru6 cited