Polling: past, present, and perspective

Abstract

This is a survey on polling systems, focussing on the basic single-server multi-queue polling system in which the server visits the queues in cyclic order. The main goals of the paper are: (i) to discuss a number of the key methodologies in analyzing polling models; (ii) to give an overview of recent polling developments; and (iii) to present a number of challenging open problems.

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