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Towards Managing Smart Service Innovation: A Literature Review · Study

WorkTowards Managing Smart Service Innovation: A Literature Review

Caroline Götz2018

Work2018

Towards Managing Smart Service Innovation: A Literature Review

Caroline Götz · Sophie Hohler · Carina Benz

10 citations·0/0 files stored·Lecture notes in business information processing

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Service and Product Innovation Digital Transformation in Industry Digital Innovation in Industries

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References

2003Evolving to a New Dominant Logic for Marketing 2014How Smart, Connected Products Are Transforming Competition 2012Organizing for Innovation in the Digitized World 2003Managing the transition from products to services 2015Service Innovation in the Digital Age: Key Contributions and Future Directions 2014Change Through Digitization—Value Creation in the Age of Industry 4.0 2014Decision-driven marketing 2014Digital innovation strategy: A framework for diagnosing and improving digital product and service innovation

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2018Smart services as scenarios for digital transformation

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Papers that cite the same references — the relational fallback while embeddings are still backfilling.

2021Creating customer value from data: foundations and archetypes of analytics-based servicesarticle · 9 shared references 2018An Approach for Customer-Centered Smart Service Innovation Based on Customer Data Managementother · 9 shared references 2020From Services to Smart Services: Can Service Engineering Methods get Smarter as well?chapter · 8 shared references 2022Conceptualizing customer value in data-driven services and smart PSSarticle · 7 shared references 2022Exploring data-driven service innovation—aligning perspectives in research and practicearticle · 7 shared references 2021From Energy as a Commodity to Energy as a Service—A Morphological Analysis of Smart Energy Servicesarticle · 7 shared references

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Year2018

Typeother

Published2018-01-01

VenueLecture notes in business information processing

ISSN-L1865-1348

Languageen

Citations10

Files0 public / 0

ShelfService and Product Innovation

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doi10.1007/978-3-030-00713-3_8

openalex_workW2889891601

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