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Towards Managing Smart Service Innovation: A Literature Review
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Towards Managing Smart Service Innovation: A Literature Review (2018)Towards Managing Smart Service Innovation…From data to value: A nine-factor framework for data-based value creation in information-intensive services (2017)From data to value: A nine-fa…Conceptualizing smart service systems (2017)Conceptualizing smart service…Prototyping Business Models for IoT Service (2016)Prototyping Business Models f…The value of Big Data in servitization (2015)The value of Big Data in serv…The Design of Smart Product-Service Systems (PSSs): An Exploration of Design Characteristics (2015)The Design of Smart Product-S…Service Innovation in the Digital Age: Key Contributions and Future Directions (2015)Service Innovation in the Dig…How Smart, Connected Products Are Transforming Competition (2014)How Smart, Connected Products…Digital innovation strategy: A framework for diagnosing and improving digital product and service innovation (2014)Digital innovation strategy: …Decision-driven marketing (2014)Decision-driven marketingChange Through Digitization—Value Creation in the Age of Industry 4.0 (2014)Change Through Digitization—V…Organizing for Innovation in the Digitized World (2012)Organizing for Innovation in …Rotating Leadership and Collaborative Innovation (2011)Rotating Leadership and Colla…Knowledge-Based Innovation: Emergence and Embedding of New Practice Areas in Management Consulting Firms (2007)Knowledge-Based Innovation: E…Four strategies for the age of smart services. (2005)Four strategies for the age o…Managing the transition from products to services (2003)Managing the transition from …Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…Smart services as scenarios for digital transformation (2018)Smart services as scenarios f…Service-dominant logic: continuing the evolution (2007)Research Commentary —The New Organizing Logic of Digital Innovation: An Agenda for Information Systems Research (2010)Digital Innovation Management: Reinventing Innovation Management Research in a Digital World (2017)Circular ecosystem innovation: An initial set of principles (2019)An agile co-creation process for digital servitization: A micro-service innovation approach (2020)Firm Resources and Sustained Competitive Advantage (1991)Dynamic capabilities and strategic management (1997)Firm resources and sustained competitive advantage (2004)IoT powered servitization of manufacturing – an exploratory case study (2017)Servitization: A contemporary thematic review of four major research streams (2019)Digital servitization in manufacturing: A systematic literature review and research agenda (2020)Digital Business Strategy: Toward a Next Generation of Insights (2013)Building dynamic capabilities for digital transformation: An ongoing process of strategic renewal (2018)Digital technologies and firm performance: The role of digital organisational culture (2020)Open Innovation: The New Imperative for Creating and Profiting from Technology (2003)Open Innovation: The New Imperative For Creating and Profiting From Technology (2004)Backshoring strategy and the adoption of Industry 4.0: Evidence from Europe (2019)Blockchain for the future of sustainable supply chain management in Industry 4.0 (2020)Digital technology and circular economy practices: future of supply chains (2022)An Evolutionary Theory of Economic Change. (1983)Case Study Research: Design and Methods (1984)The Theory of Economic Development (2003)Building Resilience or Providing Sustenance: Different Paths of Emergent Ventures in the Aftermath of the Haiti Earthquake (2016)Collaboration, Coordination, and Cooperation Among Organizations: Establishing the Distinctive Meanings of These Terms Through a Systematic Literature Review (2020)What is the Eisenhardt Method, really? (2021)Basics of Qualitative Research (1992)Basics of Qualitative Research: Grounded Theory Procedures and Techniques. (1992)Case Study Research (2004)Overcoming the Service Paradox in Manufacturing Companies (2005)The servitization of manufacturing (2009)Boosting servitization through digitization: Pathways and dynamic resource configurations for manufacturers (2016)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Theory of the Growth of the Firm (1995)Institutions and axioms: an extension and update of service-dominant logic (2015)Understanding Customer Experience Throughout the Customer Journey (2016)Research in Organizational Behavior. (1986)Architectural Innovation: The Reconfiguration of Existing Product Technologies and the Failure of Established Firms (1990)A Dynamic Theory of Organizational Knowledge Creation (1994)Digital platform ecosystems (2019)The digital transformation of innovation and entrepreneurship: Progress, challenges and key themes (2019)Servitization and Industry 4.0 convergence in the digital transformation of product firms: A business model innovation perspective (2019)Understanding digital transformation: A review and a research agenda (2019)Exploring How Usage-Focused Business Models Enable Circular Economy through Digital Technologies (2018)Influences of the Industry 4.0 Revolution on the Human Capital Development and Consumer Behavior: A Systematic Review (2020)The smart circular economy: A digital-enabled circular strategies framework for manufacturing companies (2020)
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References

  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 2014How Smart, Connected Products Are Transforming Competition2,600 cited
  • 2012Organizing for Innovation in the Digitized World2,467 cited
  • 2003Managing the transition from products to services2,328 cited
  • 2015Service Innovation in the Digital Age: Key Contributions and Future Directions957 cited
  • 2014Change Through Digitization—Value Creation in the Age of Industry 4.0838 cited
  • 2014Decision-driven marketing694 cited
  • 2014Digital innovation strategy: A framework for diagnosing and improving digital product and service innovation689 cited
  • 2015The value of Big Data in servitization520 cited
  • 2011Rotating Leadership and Collaborative Innovation514 cited
  • 2007Knowledge-Based Innovation: Emergence and Embedding of New Practice Areas in Management Consulting Firms508 cited
  • 2005Four strategies for the age of smart services.421 cited
  • 2017Conceptualizing smart service systems324 cited
  • 2015The Design of Smart Product-Service Systems (PSSs): An Exploration of Design Characteristics203 cited
  • 2017From data to value: A nine-factor framework for data-based value creation in information-intensive services

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187 cited
  • 2016Prototyping Business Models for IoT Service121 cited
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    • 2018Smart services as scenarios for digital transformation6 cited