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Penerapan Metode Quality Function Deployment dalam Memenuhi Kepuasan Konsumen pada Industri Komponen Otomotif

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References

1982Quality, productivity, and competitive position2,278 cited
1997Customer Satisfaction, Productivity, and Profitability: Differences Between Goods and Services1,380 cited
2016Pengaruh kualitas produk dan kualitas layanan terhadap keputusan pembelian sepeda motor honda62 cited
2017Framework for prioritizing infrastructure user expectations using Quality Function Deployment (QFD)60 cited

Cited by

2019Instant Corn Rice Product Development7 cited
2021Analysis of Customer Satisfaction in Construction Companies Using QFD Method6 cited

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