Nonprofit accountability: The viewpoint of the primary stakeholders

Ericka Costa · Geiza Goulart da Silva

46 citations0/0 files storedFinancial Accountability and Management

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Corporate Social Responsibility Reporting Nonprofit Sector and Volunteering Auditing, Earnings Management, Governance

Abstract

Abstract By means of a questionnaire survey, this paper aims at analyzing the primary stakeholder viewpoint regarding nonprofit organization accountability. In detail, it investigates the member's perspective regarding social accountability in a cooperative bank (CB) in Italy. Our findings suggest that respondents had a high level of satisfaction with social reporting: a large portion of the sample indicated that they found social reporting to be useful, credible, transparent, and complete. Moreover, members of the CB under investigation consider social accountability as a way to improve relationships, strengthen trust among members, and demonstrate transparency in its activities within the community.

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References

1995A Stakeholder Framework for Analyzing and Evaluating Corporate Social Performance 2003Accountability In Practice: Mechanisms for NGOs 2003Quantity and Quality in Social Research 1996Too close for comfort? the impact of official aid on nongovernmental organizations 1979On the Measurement of Corporate Social Responsibility: Self-Reported Disclosures as a Method of Measuring Corporate Social Involvement 2000Methodological issues ‐ Reflections on quantification in corporate social reporting content analysis 1967Questionnaire Design and Attitude Measurement.2000Managing for Value: Organizational Strategy in for-Profit, Nonprofit, and Governmental Organizations

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