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Service investment for online retailers with social media—Does it pay off?
16 references·2 citing·57 second hopsampled
Service investment for online retailers with social media—Does it pay off? (2018)Service investment for online retailers w…Competition-Based Dynamic Pricing in Online Retailing: A Methodology Validated with Field Experiments (2017)Competition-Based Dynamic Pri…Price and service competition between new and remanufactured products in a two-echelon supply chain (2012)Price and service competition…The Role of Marketing in Social Media: How Online Consumer Reviews Evolve (2011)The Role of Marketing in Soci…The effect of R&D investment on firm value: An examination of US manufacturing and service industries (2010)The effect of R&D investment …After-sales service competition in a supply chain: Optimization of customer satisfaction level or profit or both? (2010)After-sales service competiti…Effects of Word-of-Mouth versus Traditional Marketing: Findings from an Internet Social Networking Site (2009)Effects of Word-of-Mouth vers…Price and service competition of supply chains with risk-averse retailers under demand uncertainty (2008)Price and service competition…Online Consumer Review: Word-of-Mouth as a New Element of Marketing Communication Mix (2008)Online Consumer Review: Word-…Dual Sales Channel Management with Service Competition (2008)Dual Sales Channel Management…Coordination Mechanisms for Supply Chains Under Price and Service Competition (2007)Coordination Mechanisms for S…Competition in Service Industries (2007)Competition in Service Indust…Optimal Investment Strategies for Flexible Resources, Considering Pricing and Correlated Demands (2004)Optimal Investment Strategies…A General Equilibrium Model for Industries with Price and Service Competition (2004)A General Equilibrium Model f…Product Customization and Price Competition on the Internet (2003)Product Customization and Pri…Channel Dynamics Under Price and Service Competition (2000)Channel Dynamics Under Price …Pricing and Delivery-Time Performance in a Competitive Environment (1994)Pricing and Delivery-Time Per…Online retailers’ platform-based Worry-Free-Shopping: Retailing strategy considering consumer valuation bias (2022)Online retailers’ platform-ba…Editorial: Online-to-offline ecommerce operations management (EOM) (2020)Editorial: Online-to-offline …Aggregation and Linearity in the Provision of Intertemporal Incentives (1987)Supply Chain Management: Strategy, Planning and Operations (2000)Supply Chain Management: Strategy, Planning, and Operation (2003)Robust supply chain network design with service level against disruptions and demand uncertainties: A real-life case (2012)Supply chain risk management: present and future scope (2012)Uncertainty and supply chain risk: The moderating role of supply chain flexibility in risk mitigation (2017)Decision Bias in the Newsvendor Problem with a Known Demand Distribution: Experimental Evidence (2000)Direct Marketing, Indirect Profits: A Strategic Analysis of Dual-Channel Supply-Chain Design (2003)Channel Conflict and Coordination in the E‐Commerce Age (2004)Price and lead time decisions in dual-channel supply chains (2009)Carbon emission reduction decisions in the retail-/dual-channel supply chain with consumers' preference (2016)Online and Offline Information for Omnichannel Retailing (2016)Price Competition in a Channel Structure with a Common Retailer (1991)Closed-Loop Supply Chain Models with Product Remanufacturing (2004)OR FORUM—The Evolution of Closed-Loop Supply Chain Research (2009)Joint advertising, pricing and collection decisions in a closed-loop supply chain (2015)Quantity and collection decisions in a closed-loop supply chain with technology licensing (2016)Hybrid closed-loop supply chains with competition in recycling and product markets (2018)The relationship between return and market value of common stocks (1981)Patent Statistics as Economic Indicators: A Survey (1990)Innovation in Large and Small Firms: An Empirical Analysis (2008)Short- and long-run effects of internationalization and R&D intensity on firm performance (2015)R&D investment, firm performance and moderating role of system and safeguard: Evidence from emerging markets (2019)Do peer firms influence innovation? 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References

  • 2009Effects of Word-of-Mouth versus Traditional Marketing: Findings from an Internet Social Networking Site2,453 cited
  • 2008Online Consumer Review: Word-of-Mouth as a New Element of Marketing Communication Mix1,813 cited
  • 2000Channel Dynamics Under Price and Service Competition801 cited
  • 2011The Role of Marketing in Social Media: How Online Consumer Reviews Evolve606 cited
  • 2008Dual Sales Channel Management with Service Competition457 cited
  • 2008Price and service competition of supply chains with risk-averse retailers under demand uncertainty343 cited
  • 2004A General Equilibrium Model for Industries with Price and Service Competition334 cited
  • 2012Price and service competition between new and remanufactured products in a two-echelon supply chain294 cited
  • 2003Product Customization and Price Competition on the Internet257 cited
  • 2010The effect of R&D investment on firm value: An examination of US manufacturing and service industries257 cited
  • 2007Competition in Service Industries237 cited
  • 1994Pricing and Delivery-Time Performance in a Competitive Environment188 cited
  • 2017Competition-Based Dynamic Pricing in Online Retailing: A Methodology Validated with Field Experiments180 cited
  • 2007Coordination Mechanisms for Supply Chains Under Price and Service Competition

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153 cited
  • 2010After-sales service competition in a supply chain: Optimization of customer satisfaction level or profit or both?149 cited
  • 2004Optimal Investment Strategies for Flexible Resources, Considering Pricing and Correlated Demands133 cited
  • Cited by

    • 2020Editorial: Online-to-offline ecommerce operations management (EOM)17 cited
    • 2022Online retailers’ platform-based Worry-Free-Shopping: Retailing strategy considering consumer valuation bias16 cited