SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Service-oriented high-performance work systems and service-oriented behaviours in public organizations: the mediating role of work engagement
16 references·16 citing·40 second hopsampled
Service-oriented high-performance work systems and service-oriented behaviours in public organizations: the mediating role of work engagement (2018)Service-oriented high-performance work sy…Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)Sources of Method Bias in Soc…Job Engagement: Antecedents and Effects on Job Performance (2010)Job Engagement: Antecedents a…The Job Demands‐Resources model: state of the art (2007)The Job Demands‐Resources mod…Mail and internet surveys : the tailored design method (2007)Mail and internet surveys : t…The Measurement of Work Engagement With a Short Questionnaire (2006)The Measurement of Work Engag…The Measurement of Engagement and Burnout: A Two Sample Confirmatory Factor Analytic Approach (2002)The Measurement of Engagement…Accounting for common method variance in cross-sectional research designs. (2001)Accounting for common method …Multilevel Theory, Research, and Methods in Organizations: Foundations, Extensions, and New Directions (2000)Multilevel Theory, Research, …The Service Encounter: Diagnosing Favorable and Unfavorable Incidents (1990)The Service Encounter: Diagno…Conservation of resources: A new attempt at conceptualizing stress. (1989)Conservation of resources: A …Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural equation modeling …Organizational Citizenship Behavior: The Good Soldier Syndrome. (1988)Organizational Citizenship Be…On the Evaluation of Structural Equation Models (1988)On the Evaluation of Structur…Estimating within-group interrater reliability with and without response bias. (1984)Estimating within-group inter…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…The processes of causal attribution. (1973)The processes of causal attri…Workplace spirituality and service-oriented performance via work engagement in public organizations: the moderating role of service climate (2023)Workplace spirituality and se…Sustainable human resource management practices in organizational performance: The mediating impacts of knowledge management and work engagement (2023)Sustainable human resource ma…In pursuit of service encounter quality: Will service-oriented high-performance work systems benefit high-contact service industries? (2022)In pursuit of service encount…Work engagement, organizational embeddedness, and life satisfaction among frontline employees of star-rated hotels in Ghana (2021)Work engagement, organization…Well-being in times of ill-being: how AMO HRM practices improve organizational citizenship behaviour through work-related well-being and service leadership (2021)Well-being in times of ill-be…The role of servant leadership, self-efficacy, high performance work systems, and work engagement in increasing service-oriented behavior (2021)The role of servant leadershi…How Can Servant Leaders Foster Public Employees’ Service‐Oriented Behaviors? A Multilevel Multisource Study in Canadian Libraries (2021)How Can Servant Leaders Foste…High commitment human resource management practices and hotel employees' work outcomes in Bangladesh (2021)High commitment human resourc…Emotional intelligence and work engagement: a serial mediation model (2021)Emotional intelligence and wo…Talent Management, Affective Organizational Commitment and Service Performance in Local Government (2020)Talent Management, Affective …Promoting work engagement in public administrations: the role of middle managers’ leadership (2020)Promoting work engagement in …Harmonious workplace climate and employee altruistic behavior: from social exchange perspective (2020)Harmonious workplace climate …Civil servants’ perceptions of agency heads’ leadership styles: the role of gender in public sector organizations (2020)Civil servants’ perceptions o…Can humble leaders nurture employee well-being? The roles of job crafting and public service motivation (2020)Can humble leaders nurture em…A Meta-Analysis of Frontline Employees’ Role Behavior and the Moderating Effects of National Culture (2020)A Meta-Analysis of Frontline …Employee engagement among public employees: examining the role of organizational images (2019)Employee engagement among pub…The measurement of experienced burnout (1981)Comparative fit indexes in structural models. (1990)Alternative Ways of Assessing Model Fit (1992)Burnout and Engagement in University Students (2002)Recovery, work engagement, and proactive behavior: A new look at the interface between nonwork and work. (2003)Burnout: 35 years of research and practice (2009)Statistical Theories of Mental Test Scores (1969)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-Reports in Organizational Research: Problems and Prospects (1986)Lateral Collinearity and Misleading Results in Variance-Based SEM: An Illustration and Recommendations (2012)Intrinsic Motivation and Self-Determination in Human Behavior (1985)Stress, social support, and the buffering hypothesis. (1985)The need to belong: Desire for interpersonal attachments as a fundamental human motivation. (1995)Towards a model of work engagement (2008)Linking job demands and resources to employee engagement and burnout: A theoretical extension and meta-analytic test. (2010)Job demands–resources theory: Taking stock and looking forward. (2016)Construct validity in psychological tests. (1955)Review of Psychometric theory (2nd ed.). (1979)Significance tests and goodness of fit in the analysis of covariance structures. (1980)The Commitment-Trust Theory of Relationship Marketing (1994)PLS-SEM: Indeed a Silver Bullet (2011)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Structural Equations with Latent Variables (1989)Structural Equations with Latent Variables. (1991)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common Method Bias in Marketing: Causes, Mechanisms, and Procedural Remedies (2012)Servant Leadership: A systematic review and call for future research (2018)Common Method Bias: It's Bad, It's Complex, It's Widespread, and It's Not Easy to Fix (2023)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)The role of personal resources in the job demands-resources model. (2007)The Meaning of Employee Engagement (2008)Should We Trust Web-Based Studies? A Comparative Analysis of Six Preconceptions About Internet Questionnaires. (2004)The Delphi method as a research tool: an example, design considerations and applications (2004)The adequacy of response rates to online and paper surveys: what can be done? (2008)When to use and how to report the results of PLS-SEM (2018)PSYCHOLOGICAL, EMPOWERMENT IN THE WORKPLACE: DIMENSIONS, MEASUREMENT AND VALIDATION. (1995)An assessment of the use of partial least squares structural equation modeling in marketing research (2011)Well-being : the foundations of hedonic psychology (1999)The Influence of Culture, Community, and the Nested‐Self in the Stress Process: Advancing Conservation of Resources Theory (2001)The job demands-resources model of burnout. (2001)
this work references cited by second hop· second hop is a sample of the most-cited connections

References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1988Structural equation modeling in practice: A review and recommended two-step approach.41,858 cited
  • 1988On the Evaluation of Structural Equation Models26,139 cited
  • 1989Conservation of resources: A new attempt at conceptualizing stress.18,137 cited
  • 2011Sources of Method Bias in Social Science Research and Recommendations on How to Control It15,698 cited
  • 2007The Job Demands‐Resources model: state of the art12,956 cited
  • 2002The Measurement of Engagement and Burnout: A Two Sample Confirmatory Factor Analytic Approach9,998 cited
  • 2007Mail and internet surveys : the tailored design method9,606 cited
  • 2001Accounting for common method variance in cross-sectional research designs.8,464 cited
  • 2006The Measurement of Work Engagement With a Short Questionnaire7,388 cited
  • 1988Organizational Citizenship Behavior: The Good Soldier Syndrome.5,591 cited
  • 2000Multilevel Theory, Research, and Methods in Organizations: Foundations, Extensions, and New Directions4,907 cited
  • 1990The Service Encounter: Diagnosing Favorable and Unfavorable Incidents4,857 cited
  • 1984Estimating within-group interrater reliability with and without response bias.4,773 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

  • 1973The processes of causal attribution.4,031 cited
  • 2010Job Engagement: Antecedents and Effects on Job Performance3,842 cited
  • Cited by

    • 2021The role of servant leadership, self-efficacy, high performance work systems, and work engagement in increasing service-oriented behavior85 cited
    • 2020A Meta-Analysis of Frontline Employees’ Role Behavior and the Moderating Effects of National Culture84 cited
    • 2021Emotional intelligence and work engagement: a serial mediation model77 cited
    • 2019Employee engagement among public employees: examining the role of organizational images56 cited
    • 2021Well-being in times of ill-being: how AMO HRM practices improve organizational citizenship behaviour through work-related well-being and service leadership53 cited
    • 2021High commitment human resource management practices and hotel employees' work outcomes in Bangladesh51 cited
    • 2020Can humble leaders nurture employee well-being? The roles of job crafting and public service motivation50 cited
    • 2020Promoting work engagement in public administrations: the role of middle managers’ leadership49 cited
    • 2020Civil servants’ perceptions of agency heads’ leadership styles: the role of gender in public sector organizations48 cited
    • 2020Talent Management, Affective Organizational Commitment and Service Performance in Local Government48 cited
    • 2023Sustainable human resource management practices in organizational performance: The mediating impacts of knowledge management and work engagement42 cited
    • 2022In pursuit of service encounter quality: Will service-oriented high-performance work systems benefit high-contact service industries?37 cited
    • 2020Harmonious workplace climate and employee altruistic behavior: from social exchange perspective35 cited
    • 2023Workplace spirituality and service-oriented performance via work engagement in public organizations: the moderating role of service climate34 cited
    • 2021Work engagement, organizational embeddedness, and life satisfaction among frontline employees of star-rated hotels in Ghana31 cited
    • 2021How Can Servant Leaders Foster Public Employees’ Service‐Oriented Behaviors? A Multilevel Multisource Study in Canadian Libraries30 cited