Investigating the Mediating Role of Social Networking Service Usage on the Big Five Personality Traits and on the Job Satisfaction of Korean Workers

Hyondong Kim

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Cyberloafing and Workplace Behavior Job Satisfaction and Organizational Behavior Technology Adoption and User Behaviour

Abstract

This study examines how the Big Five personality traits and the use of social networking services (SNSs) promote job satisfaction among Korean workers. The study sample is drawn from the Korean Education & Employment Panel (KEEP) for 2011, which gathers comprehensive data on Koreans' individual demographics, including information regarding their education, families, and work and personal lives. Structural equation modeling is employed to examine the mediation model between Big-Five personality and job satisfaction of workers. From a sample of 1,646 workers employed in Korean workplaces, the authors found that the Big Five personality traits were significantly related to SNS usage and job satisfaction. SNS usage was found to be a factor in determining job satisfaction, and SNS usage partially mediated the relationship between personality (extroversion and neuroticism) and job satisfaction. To improve employees' work-related attitudes, organizations must recognize the growing influence of SNS usage on those workplace attitudes.

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2007The Benefits of Facebook “Friends:” Social Capital and College Students’ Use of Online Social Network Sites 2002Five-factor model of personality and job satisfaction: A meta-analysis.1998Dispositional effects on job and life satisfaction: The role of core evaluations.2007Between facets and domains: 10 aspects of the Big Five.2013How does online social networking enhance life satisfaction? The relationships among online supportive interaction, affect, perceived social support, sense of community, and life satisfaction 2010Psychological Predictors of Young Adults' Use of Social Networking Sites 2011Feeling bad on Facebook: depression disclosures by college students on a social networking site 2002"On the Internet No One Knows I'm an Introvert": Extroversion, Neuroticism, and Internet Interaction

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