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Customer loyalty : menumbuhkan dan mempertahankan kesetiaan pelanggan · Study

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ArticleCustomer loyalty : menumbuhkan dan mempertahankan kesetiaan pelanggan

Jill G. Griffin2003

Article2003

Customer loyalty : menumbuhkan dan mempertahankan kesetiaan pelanggan

Jill G. Griffin

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Customer Service Quality and Loyalty Consumer Behavior and Marketing Influence Customer churn and segmentation

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2017KUALITAS PRODUK DAN KUALITAS LAYANAN TERHADAP KEPUASAN DAN LOYALITAS NASABAH 2022Improving Product Quality and Satisfaction as Fundamental Strategies in Strengthening Customer Loyalty 2018Pengaruh Brand Image (Citra Merek) terhadap Loyalitas Konsumen Produk Oli Pelumas Evalube di Kota Langsa 2019Pengaruh Kualitas Pelayanan dan Harga Terhadap Loyalitas Pelanggan Grab Semarang 2017PENGARUH KUALITAS PELAYANAN, HARGA, DAN CITRA MEREK TERHADAP LOYALITAS PELANGGAN DENGAN KEPUASAN PELANGGAN SEBAGAI VARIABEL PEMEDIASI 2013Analisis Pengaruh E-Service Quality terhadap Customer Satisfaction yang Berdampak pada Customer Loyalty PT Bayu Buana Travel Tbk 2019Customer loyalty: effects of sales information system, marcomm, and brand ambassadors 2013Service Quality Influence on Patient Loyalty: Customer Relationship Management as Mediation Variable (Study on Private Hospital Industry in Denpasar)

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Year2003

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Published2003-01-01

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Citations370

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ShelfCustomer Service Quality and Loyalty

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openalex_workW2899003408

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