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Investigating user continuance intention toward library self-service technology
16 references·11 citing·40 second hop
Investigating user continuance intention toward library self-service technology (2018)Investigating user continuance intention …Diffusion of Innovations 1 (2019)Diffusion of Innovations 1Principles and practice of structural equation modeling, 3rd ed. (2011)Principles and practice of st…Choosing among Alternative Service Delivery Modes: An Investigation of Customer Trial of Self-Service Technologies (2005)Choosing among Alternative Se…Understanding Changes in Belief and Attitude Toward Information Tech Nology Usage: A Theoretical Model and Longitudinal Test1 (2004)Understanding Changes in Beli…User Acceptance of Information Technology: Toward A Unified View1 (2003)User Acceptance of Informatio…Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…The Measurement of Web-Customer Satisfaction: An Expectation and Disconfirmation Approach (2002)The Measurement of Web-Custom…Understanding Information Systems Continuance: An Expectation-Confirmation Model1 (2001)Understanding Information Sys…Effects of sample size, estimation methods, and model specification on structural equation modeling fit indexes (1999)Effects of sample size, estim…Customer delight: Foundations, findings, and managerial insight (1997)Customer delight: Foundations…A Reexamination of the Determinants of Consumer Satisfaction (1996)A Reexamination of the Determ…Cognitive, Affective, and Attribute Bases of the Satisfaction Response (1993)Cognitive, Affective, and Att…An Updated Paradigm for Scale Development Incorporating Unidimensionality and Its Assessment (1988)An Updated Paradigm for Scale…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)A Cognitive Model of the Ante…Back-Translation for Cross-Cultural Research (1970)Back-Translation for Cross-Cu…Empirical Analysis of Factors Influencing the Behavioral Intention to Use Cryptocurrency Among Mongolian Customers: Extended UTAUT2 Model (2025)Empirical Analysis of Factors…The mediating role of behavioral intention on factors influencing user behavior in the E-government state financial application system at the Indonesian Ministry of Finance (2024)The mediating role of behavio…Factors affecting librarians’ intentions to engage in virtual storytimes (2024)Factors affecting librarians’…Factor Analysis of Continuance Intention to Use QR Code Mobile Payment Services: An Extended Expectation-Confirmation Model (ECM) (2023)Factor Analysis of Continuanc…Customer satisfaction from the self – service kiosks’ UI/UX and the customer continuance intention to use (2023)Customer satisfaction from th…Adoption of big data analytics for sustainability of library services in academic libraries of Pakistan (2023)Adoption of big data analytic…Factors affecting the continuation to use and e-WOM intention of online library resources by university students: A study in Indonesia (2022)Factors affecting the continu…Willingness to Use Self-Service Technologies Innovation on Omnichannel (2021)Willingness to Use Self-Servi…Analisis Faktor-Faktor UTAUT dan Trust Terhadap Behavioral Intention Pengguna BNI Mobile Banking Pada Pekerja Migran Indonesia (2021)Analisis Faktor-Faktor UTAUT …A Concept of Consumer Acceptance on the usage of Self-Ordering Kiosks at McDonald's (2021)A Concept of Consumer Accepta…Understanding the relationship of self-service technology quality with user adoption using SSTQUAL (2020)Understanding the relationshi…The Theory of Buyer Behavior (1971)Effect of expectation and disconfirmation on postexposure product evaluations: An alternative interpretation. 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References

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  • 2003User Acceptance of Information Technology: Toward A Unified View144,945 cited
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  • 2005Choosing among Alternative Service Delivery Modes: An Investigation of Customer Trial of Self-Service Technologies

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1,740 cited
  • 1999Effects of sample size, estimation methods, and model specification on structural equation modeling fit indexes1,664 cited
  • 1997Customer delight: Foundations, findings, and managerial insight1,649 cited
  • Cited by

    • 2023Adoption of big data analytics for sustainability of library services in academic libraries of Pakistan38 cited
    • 2022Factors affecting the continuation to use and e-WOM intention of online library resources by university students: A study in Indonesia25 cited
    • 2021Analisis Faktor-Faktor UTAUT dan Trust Terhadap Behavioral Intention Pengguna BNI Mobile Banking Pada Pekerja Migran Indonesia22 cited
    • 2023Factor Analysis of Continuance Intention to Use QR Code Mobile Payment Services: An Extended Expectation-Confirmation Model (ECM)13 cited
    • 2020Understanding the relationship of self-service technology quality with user adoption using SSTQUAL12 cited
    • 2024The mediating role of behavioral intention on factors influencing user behavior in the E-government state financial application system at the Indonesian Ministry of Finance10 cited
    • 2023Customer satisfaction from the self – service kiosks’ UI/UX and the customer continuance intention to use9 cited
    • 2025Empirical Analysis of Factors Influencing the Behavioral Intention to Use Cryptocurrency Among Mongolian Customers: Extended UTAUT2 Model6 cited
    • 2021Willingness to Use Self-Service Technologies Innovation on Omnichannel6 cited
    • 2021A Concept of Consumer Acceptance on the usage of Self-Ordering Kiosks at McDonald's5 cited
    • 2024Factors affecting librarians’ intentions to engage in virtual storytimes2 cited