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Introducing ITIL Framework in Small Enterprises
16 references·1 citing·36 second hop
Introducing ITIL Framework in Small Enterprises (2018)Introducing ITIL Framework in Small Enter…Measuring Knowledge Management Performance in Organizations: An Integrative Framework of Balanced Scorecard and Fuzzy Evaluation (2016)Measuring Knowledge Managemen…ITIL in small to medium‐sized enterprises software companies: towards an implementation sequence (2015)ITIL in small to medium‐sized…Supporting the Module Sequencing Decision in ITIL Solution Implementation (2014)Supporting the Module Sequenc…IT Service Management: A Cross-national Study of ITIL Adoption (2014)IT Service Management: A Cros…Strategies for Successful Information Technology Adoption in Small and Medium-sized Enterprises (2012)Strategies for Successful Inf…The Analytic Hierarchy Process (2011)The Analytic Hierarchy ProcessSetting the Stage for a Successful ITIL Adoption: A Delphi Study of IT Experts in the Norwegian Armed Forces (2010)Setting the Stage for a Succe…Memorandum on design-oriented information systems research (2010)Memorandum on design-oriented…Justifications, Strategies, and Critical Success Factors in Successful ITIL Implementations in U.S. and Australian Companies: An Exploratory Study (2009)Justifications, Strategies, a…A Design Science Research Methodology for Information Systems Research (2007)A Design Science Research Met…Design Science in Information Systems Research1 (2004)Design Science in Information…Design science in information systems research (2004)Design science in information…Business Process Mapping: Improving Customer Satisfaction (2002)Business Process Mapping: Imp…The balanced scorecard--measures that drive performance. (1992)The balanced scorecard--measu…The balanced scorecard : measures that drive performance (1992)The balanced scorecard : meas…Multiple Attribute Decision Making: Methods and Applications (1981)Multiple Attribute Decision M…Toward a Comprehensive IT Management Methodology (2021)Toward a Comprehensive IT Man…Qualitative research and evaluation methods (1980)Case Study Research: Design and Methods (1984)Case study research: design and methods (2011)Impact of IT Service Management Frameworks on the IT Organization (2011)Critical success factors (CSFs) for information technology governance (ITG) (2016)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Firm Resources and Sustained Competitive Advantage (1991)User Acceptance of Information Technology: Toward A Unified View1 (2003)Predicting e-readiness at firm-level: An analysis of technological, organizational and environmental (TOE) effects on e-maintenance readiness in manufacturing firms (2014)Understanding mobile marketing adoption intention by South African SMEs: A multi-perspective framework (2016)Impact of information technology innovation on firm performance in Kenya (2019)The Structure of Scientific Revolutions (1963)The Reflective Practitioner: How Professionals Think in Action (1985)The DeLone and McLean Model of Information Systems Success: A Ten-Year Update (2003)The Nature of Theory in Information Systems1 (2006)Positioning and Presenting Design Science Research for Maximum Impact1 (2013)Chief executives define their own data needs. (1979)THE PSYCHOLOGY OF PERSONAL CONSTRUCTS (2010)Service Research Priorities in a Rapidly Changing Context (2015)Digital Entrepreneurship: Toward a Digital Technology Perspective of Entrepreneurship (2016)Information Systems Success: The Quest for the Dependent Variable (1992)The Structure of Scientific Revolutions (1996)Bridging the Qualitative–Quantitative Divide: Guidelines for Conducting Mixed Methods Research in Information Systems1 (2013)Performance measurement system design (1995)Performance management: a framework for management control systems research (1999)Clarifying Business Models: Origins, Present, and Future of the Concept (2005)Compromise solution by MCDM methods: A comparative analysis of VIKOR and TOPSIS (2003)Intuitionistic Fuzzy Aggregation Operators (2007)A state-of the-art survey of TOPSIS applications (2012)Are We Making a Better World with Icts? Reflections on a Future Agenda for the IS Field (2012)Genres of Inquiry in Design-Science Research: Justification and Evaluation of Knowledge Production1 (2015)Design science research genres: introduction to the special issue on exemplars and criteria for applicable design science research (2018)THE IMPACT OF HUMAN RESOURCE MANAGEMENT ON ORGANIZATIONAL PERFORMANCE: PROGRESS AND PROSPECTS. (1996)Application of the AHP in project management (2001)The Analytic Hierarchy Process—An Exposition (2001)Some issues on consistency of fuzzy preference relations (2003)
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References

  • 1992The balanced scorecard : measures that drive performance12,082 cited
  • 2004Design Science in Information Systems Research110,671 cited
  • 2004Design science in information systems research8,253 cited
  • 1981Multiple Attribute Decision Making: Methods and Applications8,212 cited
  • 1992The balanced scorecard--measures that drive performance.7,979 cited
  • 2007A Design Science Research Methodology for Information Systems Research7,798 cited
  • 2011The Analytic Hierarchy Process1,328 cited
  • 2010Memorandum on design-oriented information systems research416 cited
  • 2012Strategies for Successful Information Technology Adoption in Small and Medium-sized Enterprises299 cited
  • 2009Justifications, Strategies, and Critical Success Factors in Successful ITIL Implementations in U.S. and Australian Companies: An Exploratory Study199 cited
  • 2002Business Process Mapping: Improving Customer Satisfaction115 cited
  • 2014IT Service Management: A Cross-national Study of ITIL Adoption96 cited
  • 2010Setting the Stage for a Successful ITIL Adoption: A Delphi Study of IT Experts in the Norwegian Armed Forces82 cited
  • 2016Measuring Knowledge Management Performance in Organizations: An Integrative Framework of Balanced Scorecard and Fuzzy Evaluation40 cited

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2015
ITIL in small to medium‐sized enterprises software companies: towards an implementation sequence
39 cited
  • 2014Supporting the Module Sequencing Decision in ITIL Solution Implementation15 cited
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    • 2021Toward a Comprehensive IT Management Methodology9 cited