A Framework for Field Testing in Living Lab Innovation Projects

Abstract

IntroductionSince the beginning of the digital revolution and the shift towards user involvement (Ortt & van der Duin, 2008; Rothwell, 1992), the usefulness and usability of digital systems became the object of study. In the 1950s, for example, Dreyfuss (2003) highlighted the importance of “designing for people” and emphasized the importance of creating good experiences for

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