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Mapping an Ambient Assisted Living Service as a Seamful Cross-Channel Ecosystem
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Mapping an Ambient Assisted Living Service as a Seamful Cross-Channel Ecosystem (2018)Mapping an Ambient Assisted Living Servic…Designing for Service (2017)Designing for ServiceWays of Seeing the Design Material of Service (2016)Ways of Seeing the Design Mat…Systemic principles of value co-creation: Synergetics of value and service ecosystems (2016)Systemic principles of value …Service-dominant logic 2025 (2016)Service-dominant logic 2025Service Design Ways to Value-In-Use (2016)Service Design Ways to Value-…Ambient Assisted Living Technologies for Aging Well: A Scoping Review (2015)Ambient Assisted Living Techn…The Complexity of Context: A Service Ecosystems Approach for International Marketing (2013)The Complexity of Context: A …Care services ecosystem for ambient assisted living (2013)Care services ecosystem for a…This is Service Design Thinking: Basics – Tools – Cases (2012)This is Service Design Thinki…Service Design Research : Yesterday, today and tomorrow (2010)Service Design Research : Yes…Service Blueprinting: A Practical Technique for Service Innovation (2008)Service Blueprinting: A Pract…Systems Thinking: Managing Chaos and Complexity - A Platform for Designing Business Architecture (1999)Systems Thinking: Managing Ch…An Exploratory Investigation of the Structure of the Buying Center in the Metalworking Industry (1984)An Exploratory Investigation …Designing services that deliver (1984)Evolving to a New Dominant Logic for Marketing (2003)The Experience Economy (2012)Theory of value co-creation: a systematic literature review (2014)Understanding Customer Experience Throughout the Customer Journey (2016)A Practical Guide for Policy Analysis: The Eightfold Path to More Effective Problem Solving (2019)Scoping studies: towards a methodological framework (2005)Ambient Intelligence in Assisted Living: Enable Elderly People to Handle Future Interfaces (2007)Mobile and wearable technologies in healthcare for the ageing population (2018)A Review of Internet of Things Technologies for Ambient Assisted Living Environments (2019)Acceptance and Use of Innovative Assistive Technologies among People with Cognitive Impairment and Their Caregivers: A Systematic Review (2019)Culture's Consequences: International Differences in Work-Related Values (1981)Culture's Consequences: International Differences in Work-Related Values. (1983)The Constitution of Society. Outline of the Theory of Structuration (1984)Customer-dominant logic: foundations and implications (2015)Co-creation practices: Their role in shaping a health care ecosystem (2016)Innovation in service ecosystems—Breaking, making, and maintaining institutionalized rules of resource integration (2016)Industrial buying and creative marketing (1967)A Model of Industrial Buyer Behavior (1973)Organizational Buying Behavior (1973)Customer satisfaction in industrial markets: dimensional and multiple role issues (2001)Toward An Understanding Of Loyalty: The Moderating Role Of Trust* (2016)Rethinking the process of diffusion in innovation: A service-ecosystems and institutional perspective (2020)A Theory of Cognitive Dissonance (1957)Economic Action and Social Structure: The Problem of Embeddedness (1985)A Theory of Cognitive Dissonance (2017)The Evolution and Prospects of Service-Dominant Logic (2017)How Does Innovation Emerge in a Service Ecosystem? (2018)A complex adaptive systems agenda for ecosystem research methodology (2019)The Strength of Weak Ties (1973)Institutions, Institutional Change and Economic Performance (1991)Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge (2002)Digital Content Marketing's Role in Fostering Consumer Engagement, Trust, and Value: Framework, Fundamental Propositions, and Implications (2018)Paradoxes of artificial intelligence in consumer markets: Ethical challenges and opportunities (2020)A framework for examining leadership in extreme contexts (2009)Systemic Design Principles for Complex Social Systems (2014)Measuring community disaster resilience at local levels: An adaptable resilience framework (2021)Improving service quality through customer journey analysis (2016)Bridging sustainable business model innovation and user-driven innovation: A process for sustainable value proposition design (2017)Service Ecosystem Design: Propositions, Process Model, and Future Research Agenda (2020)A Human-Centred, Multidisciplinary, and Transformative Approach to Service Science: A Service Design Perspective (2018)Service Ecosystem Design for Improving the Service Sustainability: A Case of Career Counselling Services in the Italian Higher Education Institution (2019)Brand experience manual: bridging the gap between brand strategy and customer experience (2020)Representing Future Situations of Service : Prototyping in Service Design (2014)A service design approach to healthcare innovation: from decision-making to sense-making and institutional change (2019)Advancing service design research with design science research (2019)
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References

  • 2016Service-dominant logic 20251,365 cited
  • 2008Service Blueprinting: A Practical Technique for Service Innovation1,195 cited
  • 2012This is Service Design Thinking: Basics – Tools – Cases798 cited
  • 1999Systems Thinking: Managing Chaos and Complexity - A Platform for Designing Business Architecture664 cited
  • 2013The Complexity of Context: A Service Ecosystems Approach for International Marketing519 cited
  • 2015Ambient Assisted Living Technologies for Aging Well: A Scoping Review269 cited
  • 2016Systemic principles of value co-creation: Synergetics of value and service ecosystems203 cited
  • 1984An Exploratory Investigation of the Structure of the Buying Center in the Metalworking Industry171 cited
  • 2010Service Design Research : Yesterday, today and tomorrow74 cited
  • 2017Designing for Service62 cited
  • 2013Care services ecosystem for ambient assisted living35 cited
  • 2016Ways of Seeing the Design Material of Service20 cited
  • 2016Service Design Ways to Value-In-Use8 cited

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