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The Role of Rewards and Job Satisfaction in Predicting Employee Commitment to Performance in Service Organizations
16 references·0 citing·51 second hop
The Role of Rewards and Job Satisfaction in Predicting Employee Commitment to Performance in Service Organizations (2018)The Role of Rewards and Job Satisfaction …Human resource management: theory and practice (2017)Human resource management: th…Perceiving and responding to challenges in job crafting at different ranks: When proactivity requires adaptivity (2010)Perceiving and responding to …Not what it was and not what it will be: The future of job design research (2010)Not what it was and not what …Fundamentals of Human Resource Management (2010)Fundamentals of Human Resourc…Employee satisfaction, customer satisfaction, and financial performance: An empirical examination (2008)Employee satisfaction, custom…Social Exchange Theory: An Interdisciplinary Review (2005)Social Exchange Theory: An In…Trust as a mediator of the relationship between organizational justice and work outcomes: test of a social exchange model (2002)Trust as a mediator of the re…Building Competitive Advantage Through People (2002)Building Competitive Advantag…On becoming a strategic partner: The role of human resources in gaining competitive advantage (1998)On becoming a strategic partn…ALTERNATIVE APPROACHES TO THE EMPLOYEE-ORGANIZATION RELATIONSHIP: DOES INVESTMENT IN EMPLOYEES PAY OFF? (1997)ALTERNATIVE APPROACHES TO THE…The Strategic Hrm Debate and the Resource‐Based View of the Firm (1996)The Strategic Hrm Debate and …FOCI AND BASES OF EMPLOYEE COMMITMENT: IMPLICATIONS FOR JOB PERFORMANCE. (1996)FOCI AND BASES OF EMPLOYEE CO…Engineering Culture: Control and Commitment in a High-Tech Corporation (1992)Engineering Culture: Control …The Service Encounter: Diagnosing Favorable and Unfavorable Incidents (1990)The Service Encounter: Diagno…A longitudinal test of the investment model: The impact on job satisfaction, job commitment, and turnover of variations in rewards, costs, alternatives, and investments. (1983)A longitudinal test of the in…Exchange variables as predictors of job satisfaction, job commitment, and turnover: The impact of rewards, costs, alternatives, and investments (1981)Exchange variables as predict…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Developing Buyer-Seller Relationships (1987)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses (1990)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)Consumer Trust, Value, and Loyalty in Relational Exchanges (2002)The Social Psychology of Groups (1959)Social Behavior: Its Elementary Forms (1963)Commitment Processes in Close Relationships: An Interdependence Analysis (1993)Psychological models of the justice motive: Antecedents of distributive and procedural justice. (1994)Sustained helping without obligation: Motivation, longevity of service, and perceived attitude change among AIDS volunteers. (1995)Exchange and Power in Social Life (2017)Development of the Job Diagnostic Survey. (1975)Motivation through the design of work: test of a theory (1976)Research in Organizational Behavior (1984)Leading with Meaning: Beneficiary Contact, Prosocial Impact, and the Performance Effects of Transformational Leadership (2012)Beyond Motivation: Job and Work Design for Development, Health, Ambidexterity, and More (2013)Outcomes of Meaningful Work: A Meta‐Analysis (2018)A resource‐based view of the firm (1984)DIRECT AND MODERATING EFFECTS OF HUMAN CAPITAL ON STRATEGY AND PERFORMANCE IN PROFESSIONAL SERVICE FIRMS: A RESOURCE-BASED PERSPECTIVE. (2001)Capabilities, business processes, and competitive advantage: choosing the dependent variable in empirical tests of the resource‐based view (2003)The Theory of Economic Development (2003)Firm resources and sustained competitive advantage (2004)Empirical research on the resource‐based view of the firm: an assessment and suggestions for future research (2006)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Comparative fit indexes in structural models. (1990)Alternative Ways of Assessing Model Fit (1992)Justice at the millennium, a decade later: A meta-analytic test of social exchange and affect-based perspectives. (2013)Social Exchange Theory: A Critical Review with Theoretical Remedies (2017)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Testing Structural Equation Models. (1994)High-performance work practices and hotel employee performance: The mediation of work engagement (2012)The business value of online consumer reviews and management response to hotel performance (2014)Customer loyalty: a review and future directions with a special focus on the hospitality industry (2015)The Discovery of Grounded Theory: Strategies for Qualitative Research. (1968)Stress, appraisal, and coping (1985)Qualitative Data Analysis: An Expanded Sourcebook (1994)On the meaning of work: A theoretical integration and review (2010)Employee engagement, human resource management practices and competitive advantage (2015)Markets, Bureaucracies, and Clans (1980)Organizational commitment and psychological attachment: The effects of compliance, identification, and internalization on prosocial behavior. (1986)Knowledge Exchange and Combination: The Role of Human Resource Practices in the Performance of High-Technology Firms (2006)Strategic talent management: A review and research agenda (2009)The Theory of Social and Economic Organization. (1948)The Norm of Reciprocity: A Preliminary Statement (1960)Exchange and Power in Social Life. (1965)Abusive supervision and workplace deviance and the moderating effects of negative reciprocity beliefs. (2007)Assessing the growth of remote working and its consequences for effort, well‐being and work‐life balance (2017)Building Better Theory by Bridging the Quantitative–Qualitative Divide* (2006)The Autonomy Paradox: The Implications of Mobile Email Devices for Knowledge Professionals (2013)Algorithms at Work: The New Contested Terrain of Control (2019)
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References

  • 2005Social Exchange Theory: An Interdisciplinary Review10,051 cited
  • 1990The Service Encounter: Diagnosing Favorable and Unfavorable Incidents4,857 cited
  • 1998On becoming a strategic partner: The role of human resources in gaining competitive advantage2,024 cited
  • 1997ALTERNATIVE APPROACHES TO THE EMPLOYEE-ORGANIZATION RELATIONSHIP: DOES INVESTMENT IN EMPLOYEES PAY OFF?1,805 cited
  • 2002Trust as a mediator of the relationship between organizational justice and work outcomes: test of a social exchange model1,705 cited
  • 2010Not what it was and not what it will be: The future of job design research907 cited
  • 2010Perceiving and responding to challenges in job crafting at different ranks: When proactivity requires adaptivity888 cited
  • 1992Engineering Culture: Control and Commitment in a High-Tech Corporation886 cited
  • 1983A longitudinal test of the investment model: The impact on job satisfaction, job commitment, and turnover of variations in rewards, costs, alternatives, and investments.789 cited
  • 2008Employee satisfaction, customer satisfaction, and financial performance: An empirical examination754 cited
  • 1996The Strategic Hrm Debate and the Resource‐Based View of the Firm697 cited
  • 1981Exchange variables as predictors of job satisfaction, job commitment, and turnover: The impact of rewards, costs, alternatives, and investments651 cited
  • 1996FOCI AND BASES OF EMPLOYEE COMMITMENT: IMPLICATIONS FOR JOB PERFORMANCE.

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566 cited
  • 2010Fundamentals of Human Resource Management555 cited
  • 2002Building Competitive Advantage Through People435 cited
  • 2017Human resource management: theory and practice346 cited
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