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Organizations, emotion and the myth of rationality. · Study

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ArticleOrganizations, emotion and the myth of rationality.

Linda L. Putnam1993

Article1993

Organizations, emotion and the myth of rationality.

Linda L. Putnam · Dennis K. Mumby

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Management and Organizational Studies Management Theory and Practice Emotional Labor in Professions

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1999The Consequences of Emotional Labor: Effects on Work Stress, Job Satisfaction, and Well-Being 2004Women's Jobs, Men's Jobs: Sex Segregation and Emotional Labor 1998An Alternative to Bureaucratic Impersonality and Emotional Labor: Bounded Emotionality at The Body Shop 2009Working identities? Antagonistic discursive resources and managerial identity 1999Beyond Happy Families: A Critical Reevaluation of the Control-Resistance-Identity Triangle 2007Exploring Emotion in Teaching: Emotional Labor, Burnout, and Satisfaction in Chinese Higher Education 2007Crossing the line(s): A dual threshold model of anger in organizations 2000Seeking Emotional Labor

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Year1993

Typearticle

Published1993-01-01

Languageen

Citations312

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ShelfManagement and Organizational Studies

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