The Consequences of Emotional Labor: Effects on Work Stress, Job Satisfaction, and Well-BeingKaren L. Pugliesi1999-06-01articleMotivation and Emotion581 citationsclosedNo readable copy stored yet — this record is metadata only.Emotional Labor in ProfessionsJob Satisfaction and Organizational BehaviorWorkplace Health and Well-beingAbstractNo abstract was published for this record.Citations in this libraryStored only when both papers are in the corpus — 581 citations exist upstream.References1979Job Demands, Job Decision Latitude, and Mental Strain: Implications for Job Redesign1979Emotion Work, Feeling Rules, and Social Structure1995Social Conditions As Fundamental Causes of Disease1994Socioeconomic status and health: The challenge of the gradient.1996The Dimensions, Antecedents, and Consequences of Emotional Labor1994Socioeconomic status and health: The challenge of the gradient.1987Expression of Emotion as Part of the Work Role1995Emotion in the Workplace: A ReappraisalCited by2003Emotional labor: A conceptualization and scale development2005Must "Service With a Smile" Be Stressful? The Moderating Role of Personal Control for American and French Employees.2006When customers lash out: The effects of customer interactional injustice on emotional labor and the mediating role of discrete emotions.2006On the positive and negative effects of emotion work in organizations2003Emotional dissonance, emotional exhaustion and job satisfaction in call centre workers2009Emotional labor and leadership: A threat to authenticity?2011Emotional labour, burnout and job satisfaction in UK teachers: the role of workplace social support2007Hotel service providers’ emotional labor: The antecedents and effects on burnout